Kartik Patel
Mississauga,ON
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Accomplished Assistant store manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
1
1
year of professional experience
Work History
Assistant Store Manager
Follett Campus Bookstore
09.2022 - 02.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- I managed to help the customers with the skills acquired from the course (advertising and marketing communication) in real life.
Team Lead
McDonald's
09.2022 - 09.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- I coached team members in the techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Directed and supervised team of 4 engaged in kitchen and customer dealing development.
Education
High School Diploma -
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON04.2024
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Retail Operations
- Customer Service Management
- Sales expertise
- Sales Techniques
- Sales Strategies
- Marketing and Promotions
Languages
English
Native or Bilingual
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Assistant Store Manager
Follett Campus Bookstore
09.2022 - 02.2024
Team Lead
McDonald's
09.2022 - 09.2023
High School Diploma -
Sheridan College Institute of Technology And Advanced Learning
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