Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.
Overview
8
8
years of professional experience
Work History
Front Desk Representative
Coronet Hotel
09.2023 - Current
Greeted visitors and customers, providing exceptional service and addressing inquiries
Managed reservations, check-ins, and checkouts with a focus on accuracy and efficiency
Utilized surveillance skills for CCTV monitoring and performed security functions
Coordinated services for special events, demonstrating excellent organizational abilities.
Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.
Developed and maintained positive relationships with guests for satisfaction.
Sr. Associate (Shift Manager)
Baxter Pharmaceuticals India Pvt. Ltd
09.2017 - 08.2023
Set and communicated clear targets for team members, fostering motivation and success
Managed shift operations, ensuring compliance with industry standards and regulations
Streamlined quality programs, enhancing efficiency and compliance activities.
Sales Executive
Intas Pharmaceuticals Ltd
02.2016 - 08.2017
Maintained high client satisfaction through exceptional service delivery
Developed and delivered engaging sales presentations, highlighting product benefits
Collaborated with cross-functional teams to address customer needs and meet sales goals.
Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Delivery Driver Cum Kitchen Hand
Domino's Pizza Inc
09.2015 - 12.2015
Conducted timely deliveries with a positive attitude in a customer-focused environment
Ensured proper loading and securing of items to prevent damage during deliveries
Operated the vehicle safely in congested areas, following GPS technology and guidelines.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Filled out load paperwork and DOT-mandated log books.
Sales Representative Cum Cashier
Coles Supermarket
09.2015 - 12.2015
Provided prompt and courteous customer support, enhancing overall shopping experience
Utilized consultative sales techniques to understand and fulfill customer needs
Managed cashier responsibilities, processing transactions accurately and efficiently.
Education
Business Management Course - Business Management
Saskatchewan Polytechnic College
Prince Albert, SK
02.2024
ELICOS: English For Academic Studies - English Language Development (ESL)
La Trobe University
Melbourne,Australia
12.2015
M.pharm: Quality Assurance - Pharmaceutical Quality Assurance And Quality Control
Gujarat Technological University
Gujarat, India
05.2014
B.Pharm: Pharmacy - Pharmacy
Veer Narmad South Gujarat University
05.2008
H.S.C: Science -
Mangaldeep Vidhyalaya - Ahmedabad
05.2004
S.S.C -
GSEB - Gita Higher Secondary School
05.2002
Skills
Coaching and Mentoring
Transportation information
Mail and packages
Relationship Building
Hotel software knowledge
Computer Skills
Customer Service Management
Travel History
Australia (08/2015 - 02/2016)
Areas Of Interest
Part-time roles such as Sales Representative, Cashier, Kitchen Staff, Security Guard, Pharmacy Assistant, Store Associate and more.
References
References available upon request
Languages
English
Full Professional
Timeline
Front Desk Representative
Coronet Hotel
09.2023 - Current
Sr. Associate (Shift Manager)
Baxter Pharmaceuticals India Pvt. Ltd
09.2017 - 08.2023
Sales Executive
Intas Pharmaceuticals Ltd
02.2016 - 08.2017
Delivery Driver Cum Kitchen Hand
Domino's Pizza Inc
09.2015 - 12.2015
Sales Representative Cum Cashier
Coles Supermarket
09.2015 - 12.2015
Business Management Course - Business Management
Saskatchewan Polytechnic College
ELICOS: English For Academic Studies - English Language Development (ESL)
La Trobe University
M.pharm: Quality Assurance - Pharmaceutical Quality Assurance And Quality Control