KARTIK NAGPAL
Surrey
Summary
Knowledgeable manager with proven track record in driving sales growth and cultivating lasting client relationships. Demonstrated success in leading sales teams to meet and exceed targets, with notable achievements in expanding market share and enhancing customer satisfaction. Utilized strategic planning and effective communication to drive team performance and ensure consistent results.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Kesari
06.2020 - 02.2025
- Successfully managed daily restaurant operations, ensuring high standards of food quality, service, and cleanliness
- Spearheaded sales initiatives to promote restaurant offerings, increasing overall restaurant revenue by 10%
- Introduced strategic promotions for sweets sales, boosting revenue by $70,000 through seasonal offers and cross-selling techniques
- Strengthened customer engagement by implementing personalized service strategies, leading to a 15% increase in repeat customers
- Optimized inventory management and reduced wastage, resulting in cost savings annually
- Led a team of 15+ staff members, conducting training programs to improve service efficiency and sales performance
- Developed partnerships with local vendors and event planners, driving catering and bulk orders for special occasions
- Implemented digital marketing strategies to enhance brand presence and attract a larger customer base
Education
Bachelor of Business Administration -
Acsenda School of Management
Skills
- Operations Management
- Sales & Revenue Growth
- Customer Service Excellence
- Inventory & Cost Control
- Strategic Marketing & Promotions
- Pricing Strategies
Timeline
Restaurant Manager
Kesari
06.2020 - 02.2025
Bachelor of Business Administration -
Acsenda School of Management
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