Kartik Kadam
Kitchener,ON
Summary
Dynamic Assistant Store Manager with a proven track record at Noor Food, enhancing customer satisfaction by 95% and driving a 10% revenue increase. Expert in retail operations and customer service, with strong skills in inventory control and data analytics. Excelled in workforce management, fostering a motivated team culture through effective leadership and engagement.
Overview
1
1
year of professional experience
Work History
Assistant Store Manager
Noor Food
Waterloo, ON
04.2024 - 09.2024
- Delivered exceptional customer service, enhancing the fresh shopping experience and achieving a 95% satisfaction score.
- Collaborated with management to implement sales strategies, resulting in a 10% increase in quarterly revenue.
- Led team meetings and coaching sessions to improve employee engagement and product knowledge.
- Conducted training and performance reviews, fostering a motivated and trusted team culture.
- Ensured compliance with company policies and health and safety standards.
- Engaged with the community through local events, strengthening store presence.
- Managed inventory and financial documentation, ensuring efficient store operations.
- Responded to emergencies and ensured proper opening and closing procedures.
Sales Associate
Gap
Kitchener, ON
11.2023 - 07.2024
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Post Graduate - Cloud Computing And Business Analytics
Conestoga College Institute of Technology And Advanced Learning
Kitchener, None12.2023
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Retail Operations
- Inventory Control
- Store Organization
- Attention to Detail
- POS systems operations
- Microsoft Office Suite
- Database Management
- Workforce Management
- Pivot tables
- Budgeting and cost control
- Data analytics
Languages
English
Professional Working
Timeline
Assistant Store Manager
Noor Food
04.2024 - 09.2024
Sales Associate
Gap
11.2023 - 07.2024
Post Graduate - Cloud Computing And Business Analytics
Conestoga College Institute of Technology And Advanced Learning