Customer-oriented Wait Staff Member with experience in the service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Dependable waiter and server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Work History
Waiter
Seasons Bar & Grill
07.2023 - 09.2023
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
Used cash registers and credit card machines to cash out customers.
Helper
Jackson Heights Stars Daycare
06.2023 - 09.2023
Performed manual labor and random jobs to help teams accomplish goals.
Followed supervisor instructions to complete tasks on time.
Cleaned and straightened work areas to maximize productivity and safety.
Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
Contributed to a safe work environment by maintaining cleanliness and order in the workspace.
Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.