KARTIK CHAKRABORTY
Canada Post
Edmonton,Canada
1
Certificate
18
Years of experience
Highly proactive leader with 17 years of experience in complex, unionized environments, including extensive leadership at Canada Post. Expert in employee relations, safety advocacy, and team development. Aiming to leverage proven success in managing large operational teams and fostering a culture of excellence to excel as a Transit Delivery Supervisor for the City of Edmonton.
Professional leader skilled in strategic planning, project management, and operational oversight. Adept at fostering team collaboration, driving results, and adapting to evolving needs. Expertise in resource allocation, safety protocols, and stakeholder communication. Known for reliability, problem-solving abilities, and strong focus on achieving organizational goals.
Work History
Superintendent
10 Years 10 Months- Championed employee well-being through active performance recognition and safety advocacy, ensuring compliance with OHS requirements.
- Navigated a dynamic unionized environment by managing resources effectively and maintaining productive relationships with internal and external stakeholders.
- Managed 235 employees, delivery operation of a depot, and fleet management for 135 routes.
- Advanced through various roles since 2015, consistently maintaining operational excellence in a high-volume, unionized environment.
- Overall Employment: 09/2015 – Present and Leadership Role 06/2022 till Present
Canadian Hospitality Management Roles
3 Years 1 Month- Led teams of up to 62 employees, focusing on training, engagement, and development.
- Drove financial excellence by reducing labor costs from 29% to 27.5% ($1.45M to $1.37M) and achieved a $0.5M operating profit in fine dining.
- Successfully managed large budgets, including a $5M F&B budget and securing a $500k draft beer contract across four sites.
- Achieved high service and engagement scores, including 92% LQA audit score, TripAdvisor Service Excellence Award, and 88%–92% employee satisfaction ratings.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Restaurant Manager
5 Years 4 Months- Management roles, focusing on pre-opening operations, team development, and service excellence in luxury resort environments.
Education
Bachelor - Hotel Management
Coursework focused on Human Resources Management, Business Law, and Managerial Economics, providing a strong foundation for public administration and labour relations.
Skills
Leadership & Team Development: Expert in directing large teams (up to 235 staff)
fostering inclusive cultures
and utilizing coaching methods to achieve strategic goals.
Operational Excellence: Project planning
business operations
inventory control
and staff scheduling.
Employee Relations & Policy: Deep experience interpreting collective agreements
managing union formal reviews
and conducting workplace investigations.
Operational Safety & Wellness: Committed to the City's "Safe" commitment
managing OHS compliance
and supporting employee wellness programs.
Accomplishments
- Canada Post Leadership rating: Received excellent rating in 2022, 2023 and 2025
- Leader of the Quarter: Cost control and addiction control initiatives, Casino Edmonton (2016).
- Leader of the Month: Fairmont Chateau Lake Louise, Canada (2015).
- Best Manager (Pre-opening): Beef ‘O’ Brady, USA (2014).
- Leader of the Year: Constance Moofushi (2012).
- Governor Award: Recognized for saving a school child from drowning during a flood, Tripura, India (1998).
Languages
Punjabi
Limited Working
Certification
- First Aid & CPR | WHMIS Certified
- Health Care AID Certified
- Fairmont Leadership & Train the Trainer Certified
- Watson Labour Management Certified
- Advanced Fire Fighting Training Certification from Maldives
Timeline
Superintendent
Canada Post
09.2015 - CurrentRead More
Canadian Hospitality Management Roles
Pure Casino Edmonton & Fairmont Chateau Lake Louise
07.2014 - 08.2017Read More
Restaurant Manager
Beef ‘OO’ Brady, The Residence Maldives, Constance Moofushi Resort
01.2009 - 05.2014Read More
Institute of Hotel Management Guwahati
Bachelor from Hotel Management
Read More
Systems
- Labour/Financial: SAP, Kronos, Watson, T&A, NAV, Avero.
- Property/Inventory: Ariba, Adoco
- Office: Google Suit and MS Office (Expert).