Strong leader and problem-solver dedicated to improving healthcare systems to provide better clinical outcomes. Brings comprehensive knowledge of product planning, development and launch in med devices, electronic health record (EHR) systems, clinical trials, public healthcare programs, medication therapy management, medication adherence and medical education sectors.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager – Business Consulting
Virtusa Corp
06.2014 - Current
Work experience at Virtusa detailed below.
Product Specialist - Clinical Trials Grant Payment
Fortrea (previously Labcorp)
01.2024 - Current
Lead product vision, features and roadmap for Pega based Clinical Trial grant payments system including transition from PeopleSoft to Workday
Managed backlog prioritization, ensuring alignment with business goals and stakeholder from Contracting, Clinical Study, Forecasting, Payments and Invoicing teams
Product Leader - Software as Medical Device (SaMD)
Convatec
12.2022 - 12.2023
Lead product definition in accordance with Class 1 and Class 2B SaMD guidelines by FDA
Used AI to study patient’s peristomal health and predict onset of skin conditions.
Developed comprehensive roadmaps outlining product vision, goals, and milestones for successful execution.
Develop roadmap for global SaMD launch starting with US, Canada, UK, Japan, Brazil, France, Italy, Poland, Czech Republic and Germany
Conduct market and regulatory research on options for health insurance reimbursement in Germany (DiGa) and US.
Product Owner - Professional Medical Education
Convatec
06.2022 - 12.2022
Provide product leadership for global multi-lingual professional medical education platform to consolidate online and in-person learning for providers.
Define project scope, forecast timeline and project governance model, Organization Change Management (OCM) strategy for creating and managing learning content.
Partner with universities and institutes to offer Continuing Medical Education (CME) credits.
Product Owner - Medication Therapy Management
OutcomesMTM (a Cardinal Health Company)
03.2018 - 06.2022
Lead Clinical Data Analytics and Reporting team for the largest Medication Therapy Management organization serving Medicare and Medicaid plans.
Implemented self-service reporting tool with automation capability to report on MTM services delivered with over 500 data elements for over 20 million+ Medicare and non-Medicare patients
Manage alignment with Sales, Client Services, Clinical Services, Network Performance, Patient Engagement, QA and Provider Resources teams at OutcomesMTM
Manage high volume of time critical and urgent regulatory (Public) reporting deliverables (60+ reports in 2 weeks each with 2 day or less deadline)
Reported to key stakeholders: VP of Quality and VP of Platform Technologies
Managed technology assessment and integration after Cardinal Health's acquisition of Mirixa.
Supported Six Sigma Black Belt Process Improvement project for DMRT (adhoc) Ticket reduction.
Product Owner - Nuclear Medicine
Cardinal Health
04.2016 - 03.2018
Lead team transformation of legacy Nuclear Medicine facility management application to cloud based system.
Defined EHR / EMR integration requirements for integration with Nuclear Medicine clinics using HL7.
Defined algorithm to manage Nuclear Medicine order, inventory, return and NM facility testing .
Successfully transitioned Nuclear Pharmacy Services division (200+ employees) of Cardinal Health from Waterfall to Agile methodologies
Conduct user interviews and demos for CAH end users and employees
Facilitate Agile sessions and Gemba walks for senior management at Cardinal Health
Product Systems Analyst
Cardinal Health
10.2015 - 03.2016
Provide product ideation support for design and development of a IoT based smart medication delivery hardware for improving medication adherence using existing medication delivery product
Developed user personas and elicited high-level requirements
Defined application features and UI design
Business Systems Analyst
Cardinal Health
03.2015 - 03.2016
Responsible for successful design and development of mobile healthcare marketplace (web and mobile application) for consumers to search for healthcare providers and book appointments at competitive prices (for US market)
Conduct healthcare provider (Dentist) and patient interviews to create personas and define application features
Design analytics dashboards for providers offering different views of competitor pricing, lean periods of business and in-demand services
Business Consultant
Virtusa (Internal)
12.2014 - 03.2015
Study healthcare and life sciences market trends, upcoming technologies, competitor offerings and existing Virtusa account portfolios.
Identify opportunities for cross selling and up selling
Identify training opportunities for Virtusa consultants
Support Business Development and Virtusa Delivery teams in preparing responses to RFP by designing solutions, preparing implementation plans, providing resource estimation and documenting Virtusa case studies.
Business Analyst
Truven Health Analytics
09.2014 - 12.2014
Gather requirements for enhancement of hospital operational cost analytics tool and manage coverage documents
Track and communicate progress and feature completion
Business Consultant
Virtusa (Internal)
06.2014 - 09.2014
Facilitate Virtusa Business Consulting boot camp training
Gather requirements for internal portal for Business Consulting practice
Develop training material explaining tools and processes like: transformation map, mind maps, user stories, system demos, brown papering etc
Business Analyst & QA Lead
TomTom
04.2012 - 04.2013
Maintained software requirements and coverage documents for development of next-gen Android based central automotive software featuring navigation, multimedia, engine and accessory control for French car manufacturer
Documented user stories, support UI design, gathered development estimates and conducted product demos for client
Senior Systems Engineer – Product Engineering Division (PED)
Infosys Ltd
01.2010 - 04.2013
Developer & Business Analyst
Infosys (Internal)
09.2011 - 04.2012
Developed proof of concept to showcase Infosys' capability in automotive and mobility domain at Detroit Auto Show
Defined Requirements and developed mobile application to facilitate parking pass, laptop issuance and verification integrated with enterprise application
Developer & QA Tester
TomTom
07.2010 - 09.2011
Developed features based on user stories/requirements
Reviewed user story and provided estimates
Scripted unit test cases and automation scripts.
Systems Engineer
Infosys
01.2010 - 06.2010
Attended Infosys boot camp and trained in Open Systems stream
Learned PL/SQL, C++, HTML, JS, CSS, Pearl/CGI
Developed Travel Agency Booking Management project.
Education
MBA - Dual Majors in IT-Operations and Marketing
Great Lakes Institute of Management
04.2014
Engineering B.Tech - Electronics And Communication -
Punjab Technical University
07.2009
Skills
Strategic Planning
Product Management
People Management
Product Launches
Budget Management
Contract Negotiation
Government relations
Clinical Data Management
Software as Medical Device (SaMD)
EHR/EMR Integration/transitions
Clinical Trial Management System
Certification
Pega Lead Business Architect (2024)
Certified Scrum Product Owner – CSPO (2019)
Professional Scrum Master I - PSM I (2019)
Cardinal Health ”Most Mature Agile Team” award (2017)
Virtusa Q2FY18 Delivery Excellence Award – Agile (2017)
Virtusa Q1FY18 Dream Team Award (2017)
Virtusa V-Grand Award at V-Energize Event (2016)
MBA - Gold Medalist and Academic Topper in IT-Operations domain at Great Lakes (2014)
Certified Six Sigma Yellow Belt by ASQ India (2013)
Languages
English
Native or Bilingual
French
Limited Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Product Specialist - Clinical Trials Grant Payment
Fortrea (previously Labcorp)
01.2024 - Current
Product Leader - Software as Medical Device (SaMD)
Convatec
12.2022 - 12.2023
Product Owner - Professional Medical Education
Convatec
06.2022 - 12.2022
Product Owner - Medication Therapy Management
OutcomesMTM (a Cardinal Health Company)
03.2018 - 06.2022
Product Owner - Nuclear Medicine
Cardinal Health
04.2016 - 03.2018
Product Systems Analyst
Cardinal Health
10.2015 - 03.2016
Business Systems Analyst
Cardinal Health
03.2015 - 03.2016
Business Consultant
Virtusa (Internal)
12.2014 - 03.2015
Business Analyst
Truven Health Analytics
09.2014 - 12.2014
Manager – Business Consulting
Virtusa Corp
06.2014 - Current
Business Consultant
Virtusa (Internal)
06.2014 - 09.2014
Business Analyst & QA Lead
TomTom
04.2012 - 04.2013
Developer & Business Analyst
Infosys (Internal)
09.2011 - 04.2012
Developer & QA Tester
TomTom
07.2010 - 09.2011
Senior Systems Engineer – Product Engineering Division (PED)
Infosys Ltd
01.2010 - 04.2013
Systems Engineer
Infosys
01.2010 - 06.2010
MBA - Dual Majors in IT-Operations and Marketing
Great Lakes Institute of Management
Engineering B.Tech - Electronics And Communication -
Clinical Research Coordinator III in Multi-Clinical Trials (NASH) and Cirrhosis [phase 2 and 3 ] at Fresno Clinical Research CenterClinical Research Coordinator III in Multi-Clinical Trials (NASH) and Cirrhosis [phase 2 and 3 ] at Fresno Clinical Research Center