Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

KARTIK BHANDARI

Mississauga,ON

Summary

Strong leader and problem-solver dedicated to improving healthcare systems to provide better clinical outcomes. Brings comprehensive knowledge of product planning, development and launch in med devices, electronic health record (EHR) systems, clinical trials, public healthcare programs, medication therapy management, medication adherence and medical education sectors.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Manager – Business Consulting

Virtusa Corp
06.2014 - Current

Work experience at Virtusa detailed below.

Product Specialist - Clinical Trials Grant Payment

Fortrea (previously Labcorp)
01.2024 - Current
  • Lead product vision, features and roadmap for Pega based Clinical Trial grant payments system including transition from PeopleSoft to Workday
  • Managed backlog prioritization, ensuring alignment with business goals and stakeholder from Contracting, Clinical Study, Forecasting, Payments and Invoicing teams

Product Leader - Software as Medical Device (SaMD)

Convatec
12.2022 - 12.2023
  • Lead product definition in accordance with Class 1 and Class 2B SaMD guidelines by FDA
  • Used AI to study patient’s peristomal health and predict onset of skin conditions.
  • Developed comprehensive roadmaps outlining product vision, goals, and milestones for successful execution.
  • Develop roadmap for global SaMD launch starting with US, Canada, UK, Japan, Brazil, France, Italy, Poland, Czech Republic and Germany
  • Conduct market and regulatory research on options for health insurance reimbursement in Germany (DiGa) and US.

Product Owner - Professional Medical Education

Convatec
06.2022 - 12.2022
  • Provide product leadership for global multi-lingual professional medical education platform to consolidate online and in-person learning for providers.
  • Define project scope, forecast timeline and project governance model, Organization Change Management (OCM) strategy for creating and managing learning content.
  • Partner with universities and institutes to offer Continuing Medical Education (CME) credits.

Product Owner - Medication Therapy Management

OutcomesMTM (a Cardinal Health Company)
03.2018 - 06.2022
  • Lead Clinical Data Analytics and Reporting team for the largest Medication Therapy Management organization serving Medicare and Medicaid plans.
  • Implemented self-service reporting tool with automation capability to report on MTM services delivered with over 500 data elements for over 20 million+ Medicare and non-Medicare patients
  • Manage alignment with Sales, Client Services, Clinical Services, Network Performance, Patient Engagement, QA and Provider Resources teams at OutcomesMTM
  • Manage high volume of time critical and urgent regulatory (Public) reporting deliverables (60+ reports in 2 weeks each with 2 day or less deadline)
  • Reported to key stakeholders: VP of Quality and VP of Platform Technologies
  • Managed technology assessment and integration after Cardinal Health's acquisition of Mirixa.
  • Supported Six Sigma Black Belt Process Improvement project for DMRT (adhoc) Ticket reduction.

Product Owner - Nuclear Medicine

Cardinal Health
04.2016 - 03.2018
  • Lead team transformation of legacy Nuclear Medicine facility management application to cloud based system.
  • Defined EHR / EMR integration requirements for integration with Nuclear Medicine clinics using HL7.
  • Defined algorithm to manage Nuclear Medicine order, inventory, return and NM facility testing .
  • Successfully transitioned Nuclear Pharmacy Services division (200+ employees) of Cardinal Health from Waterfall to Agile methodologies
  • Conduct user interviews and demos for CAH end users and employees
  • Facilitate Agile sessions and Gemba walks for senior management at Cardinal Health

Product Systems Analyst

Cardinal Health
10.2015 - 03.2016
  • Provide product ideation support for design and development of a IoT based smart medication delivery hardware for improving medication adherence using existing medication delivery product
  • Developed user personas and elicited high-level requirements
  • Defined application features and UI design

Business Systems Analyst

Cardinal Health
03.2015 - 03.2016
  • Responsible for successful design and development of mobile healthcare marketplace (web and mobile application) for consumers to search for healthcare providers and book appointments at competitive prices (for US market)
  • Conduct healthcare provider (Dentist) and patient interviews to create personas and define application features
  • Design analytics dashboards for providers offering different views of competitor pricing, lean periods of business and in-demand services

Business Consultant

Virtusa (Internal)
12.2014 - 03.2015
  • Study healthcare and life sciences market trends, upcoming technologies, competitor offerings and existing Virtusa account portfolios.
  • Identify opportunities for cross selling and up selling
  • Identify training opportunities for Virtusa consultants
  • Support Business Development and Virtusa Delivery teams in preparing responses to RFP by designing solutions, preparing implementation plans, providing resource estimation and documenting Virtusa case studies.

Business Analyst

Truven Health Analytics
09.2014 - 12.2014
  • Gather requirements for enhancement of hospital operational cost analytics tool and manage coverage documents
  • Track and communicate progress and feature completion

Business Consultant

Virtusa (Internal)
06.2014 - 09.2014
  • Facilitate Virtusa Business Consulting boot camp training
  • Gather requirements for internal portal for Business Consulting practice
  • Develop training material explaining tools and processes like: transformation map, mind maps, user stories, system demos, brown papering etc

Business Analyst & QA Lead

TomTom
04.2012 - 04.2013
  • Maintained software requirements and coverage documents for development of next-gen Android based central automotive software featuring navigation, multimedia, engine and accessory control for French car manufacturer
  • Documented user stories, support UI design, gathered development estimates and conducted product demos for client

Senior Systems Engineer – Product Engineering Division (PED)

Infosys Ltd
01.2010 - 04.2013

Developer & Business Analyst

Infosys (Internal)
09.2011 - 04.2012
  • Developed proof of concept to showcase Infosys' capability in automotive and mobility domain at Detroit Auto Show
  • Defined Requirements and developed mobile application to facilitate parking pass, laptop issuance and verification integrated with enterprise application

Developer & QA Tester

TomTom
07.2010 - 09.2011
  • Developed features based on user stories/requirements
  • Reviewed user story and provided estimates
  • Scripted unit test cases and automation scripts.

Systems Engineer

Infosys
01.2010 - 06.2010
  • Attended Infosys boot camp and trained in Open Systems stream
  • Learned PL/SQL, C++, HTML, JS, CSS, Pearl/CGI
  • Developed Travel Agency Booking Management project.

Education

MBA - Dual Majors in IT-Operations and Marketing

Great Lakes Institute of Management
04.2014

Engineering B.Tech - Electronics And Communication -

Punjab Technical University
07.2009

Skills

  • Strategic Planning
  • Product Management
  • People Management
  • Product Launches
  • Budget Management
  • Contract Negotiation
  • Government relations
  • Clinical Data Management
  • Software as Medical Device (SaMD)
  • EHR/EMR Integration/transitions
  • Clinical Trial Management System

Certification

  • Pega Lead Business Architect (2024)
  • Certified Scrum Product Owner – CSPO (2019)
  • Professional Scrum Master I - PSM I (2019)
  • Cardinal Health ”Most Mature Agile Team” award (2017)
  • Virtusa Q2FY18 Delivery Excellence Award – Agile (2017)
  • Virtusa Q1FY18 Dream Team Award (2017)
  • Virtusa V-Grand Award at V-Energize Event (2016)
  • MBA - Gold Medalist and Academic Topper in IT-Operations domain at Great Lakes (2014)
  • Certified Six Sigma Yellow Belt by ASQ India (2013)

Languages

English
Native or Bilingual
French
Limited Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Product Specialist - Clinical Trials Grant Payment

Fortrea (previously Labcorp)
01.2024 - Current

Product Leader - Software as Medical Device (SaMD)

Convatec
12.2022 - 12.2023

Product Owner - Professional Medical Education

Convatec
06.2022 - 12.2022

Product Owner - Medication Therapy Management

OutcomesMTM (a Cardinal Health Company)
03.2018 - 06.2022

Product Owner - Nuclear Medicine

Cardinal Health
04.2016 - 03.2018

Product Systems Analyst

Cardinal Health
10.2015 - 03.2016

Business Systems Analyst

Cardinal Health
03.2015 - 03.2016

Business Consultant

Virtusa (Internal)
12.2014 - 03.2015

Business Analyst

Truven Health Analytics
09.2014 - 12.2014

Manager – Business Consulting

Virtusa Corp
06.2014 - Current

Business Consultant

Virtusa (Internal)
06.2014 - 09.2014

Business Analyst & QA Lead

TomTom
04.2012 - 04.2013

Developer & Business Analyst

Infosys (Internal)
09.2011 - 04.2012

Developer & QA Tester

TomTom
07.2010 - 09.2011

Senior Systems Engineer – Product Engineering Division (PED)

Infosys Ltd
01.2010 - 04.2013

Systems Engineer

Infosys
01.2010 - 06.2010

MBA - Dual Majors in IT-Operations and Marketing

Great Lakes Institute of Management

Engineering B.Tech - Electronics And Communication -

Punjab Technical University
KARTIK BHANDARI