Kartik Bapat
Indirapuram,Uttar Pradesh
Summary
Results-driven Inbound Operations Manager with a successful history at Journey Asia, recognized for elevating client relationships and increasing revenue through innovative itinerary development. Expertise in vendor negotiation and adept problem-solving led to significant market expansion. Proficient in MS Office, combining technical and interpersonal skills to consistently exceed performance targets.
Overview
3
3
years of professional experience
Work History
Inbound Operations Manager
Journey Asia
New Delhi, Delhi
07.2024 - Current
- As a transport operations manager, I was responsible for all the bookings, including land packages and flight tickets for clients.
- Implemented successful business strategies to increase revenue and target new markets by generating cost-effective itineraries.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Addressed customer concerns with suitable solutions.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Meeting and escorting the client to their designated destination.
Crew Member
McDonald's.inc
Noida , Uttar Pradesh
05.2022 - 12.2022
- Worked as a front desk cashier and expediter. Processed takeout orders quickly to ensure timely delivery of meals.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed payments on cash register and counted back bills and change to patrons.
Education
Bachelor of Arts - English Honours
Indira Gandhi National Open University
Delhi, India 01.2024
High School Diploma -
Indirapuram Public School
Indirapuram Ghaziabad 01.2020
Skills
- Client relations
- Transportation management
- Itinerary development
- MS Office
- Video editing
- Graphic design
- Vendor negotiation
- Accommodation booking
- Effective problem solving
- Food and beverage management
Positions Of Responsibility
- School football team captain
- Won various trophies and medals in sports in school
- Coached and managed junior school football team
Custom Section
- signature
Timeline
Inbound Operations Manager
Journey Asia
07.2024 - Current
Crew Member
McDonald's.inc
05.2022 - 12.2022
Bachelor of Arts - English Honours
Indira Gandhi National Open University
High School Diploma -
Indirapuram Public School
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