KARTIK AHUJA
Winnipeg,Canada
Summary
Positive, upbeat professional brings several years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns, and maintain long-term loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Walmart
01.2025 - Current
- Fostered a welcoming environment while assisting customers with general inquiries.
- Escalated unresolved customer issues to the appropriate department or manager for resolution.
- Maintained order accuracy by contacting customers for confirmations and substitutions.
- Accurately filled orders with premium products to meet customer expectations.
- Executed transactions seamlessly using debit, credit, cash, and gift cards.
Senior Sales Associate/ Customer Service Representative
7 Eleven Canada
09.2024 - Current
- Spearheaded customer service initiatives, boosting satisfaction rates and increasing sales growth.
- Optimized inventory management processes to reduce waste and enhance departmental efficiency.
- Cultivated team cohesion while streamlining shift operations to attract new and returning customers.
- Adapted swiftly to evolving market trends to maintain competitive advantage.
Seasonal Stock Associate
Under Armour
10.2024 - 02.2025
- Executed merchandise shipment processes to facilitate efficient inventory flow.
- Replenished the sales floor consistently to enhance customer experience.
- Oversaw markdown management, re-ticketing, stock transfers, and damaged goods handling.
- Ensured stockroom and sales floor remained stocked, clean, and organized for operational efficiency.
Assistant Architect
Minimalist Architecture Design Studio
06.2023 - 08.2024
- Drafted architectural and interior drawings for residential projects.
- Reviewed construction documents for conformance with regulations and codes.
- Ensured successful material selection and implementation during project execution.
- Worked with project teams in developing innovative conceptual designs for commercial endeavors.
- Engaged in client meetings to facilitate discussions and present design concepts.
Education
Post-Graduate Certificate - Business Management
Manitoba Institute of Trades & Technology
Winnipeg, MBBachelor's of Architecture -
Chitkara School of Planning & Architecture
IndiaSkills
- Problem-Solving
- Team Collaboration
- Project Management
- Technical drawing ( AutoCAD, Sketchup & Photoshop)
- Sustainable design
- Conflict resolution
Certification
- NPTEL (Landscape Architecture & Site Planning)
- Sustainable Architecture
Timeline
Customer Service Associate
Walmart
01.2025 - Current
Seasonal Stock Associate
Under Armour
10.2024 - 02.2025
Senior Sales Associate/ Customer Service Representative
7 Eleven Canada
09.2024 - Current
Assistant Architect
Minimalist Architecture Design Studio
06.2023 - 08.2024
Post-Graduate Certificate - Business Management
Manitoba Institute of Trades & Technology
Bachelor's of Architecture -
Chitkara School of Planning & Architecture
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