AMRUTHA MURALEEDHARAN
Thunder Bay,Canada
Summary
Offering strategic mindset and ability to quickly learn and adapt to new operational environments. Brings strong understanding of organizational processes and keen eye for detail. Ready to use and develop problem-solving and analytical skills in Operation Manager role.
Overview
4
4
years of professional experience
Work History
Team Lead/Customer Service Cashier
Bluenotes
09.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Assistant Manager
More Supermarket
08.2021 - 04.2023
- Enhanced customer experience by resolving any issues promptly and ensuring complete satisfaction throughout the entire sales process.
- Boosted sales revenue by identifying potential clients and presenting tailored solutions to their needs.
- Established strong relationships with key clients, securing repeat business and fostering long-term partnerships.
- Supported staff with training, guidance and confident leadership.
- Monitored inventory levels closely, coordinating with procurement department to prevent product shortages during peak demand periods.
- Coached employees on upselling products and recommending enhanced services.
Education
Post-Graduate Diploma - ICT Solution For Business
Confederation College
Thunder Bay, ON12-2024
Skills
- Teamwork
- Good Communication Skill
- Time management
- Commitment to quality
- Customer service
- Cleanliness
- Organized
- Multitasking
- Self-discipline
- Microsoft excel
- Microsoft word
- Hospitality
- Guest Services
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance monitoring
- Performance improvement
- Schedule management
- Operations management
- Team supervision
- Problem-solving
- Employee engagement
- Cash handling
- Flexible schedule
- Shift scheduling
- Sales expertise
- Team leadership
- Operations monitoring
- Operational efficiency
- Inventory management
- Inventory control
- Data analysis
- Inventory optimization
- Inventory counts
- Stock rotation
Timeline
Team Lead/Customer Service Cashier
Bluenotes
09.2023 - Current
Assistant Manager
More Supermarket
08.2021 - 04.2023
Post-Graduate Diploma - ICT Solution For Business
Confederation College
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