Karthik babu Devarapalli Experience in farming and sales sector for 2 years. Responsible Cashier, proficient in handling money, restocking merchandise, and helping customers locate products. History of keeping work areas clean, neat, and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Hi, I’m
Karthik Babu Devarapalli
Scarborough,Ontario
Summary
Overview
3
years of professional experience
1
Certification
Work History
Wings N Bites
Cashier/ Server/ cook
12.2022 - Current
Job overview
- Port Union
- Greeted customers entering the store and responded promptly to customer needs.
- Processed 300+ customer payments accurately and efficiently daily using the Square POS system; recorded and tracked daily sales and inventory data, identifying trends and opportunities to increase revenue by around 10% monthly
- Handled cash with high accuracy and took care to check bills for fraud.
- Reconciled cash drawer at the start and end of each shift, accounting for errors, and resolving discrepancies.
- Addressed customer needs and made product recommendations to make additional purchases by highlighting current deals and keeping the lane well-stocked.
- Prepared and presented over 25 dishes per day during peak hours while adhering to food safety and sanitation standards: reduced food waste by 25% through careful portion control and inventory management
- Maintaining the store hygiene
- Performing opening and closing Duties
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Processed refunds and exchanges in accordance with company policy.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Learned duties for various positions and provided backup at key times.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Alternated goods in inventory by observing a first-in and first-out approach to keep shelves organized and properly stocked.
Arrow workforceScarborough, ON
Warehouse Associate
10.2022 - 12.2022
Job overview
- Hudson’s Bay
- Picking the items from the warehouse
- Packing them in appropriate boxes
- Standing for a prolonged period of hours.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds
Williams towing pvt ltd
Dispatcher
05.2022 - 10.2022
Job overview
- Greet customers warmly and ascertain the problem or reason for calling
- Dispatching the right tow truck to the customer’s location
- Assisted in resolving customer complaints and grievances.
- Closely monitored dispatch board to triage and prioritize over 40+ daily calls.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Directed dispatching, routing, and tracking of 26 fleet vehicles.
- Tracking Drivers and updating the customers
- Take payment information and other pertinent information such as addresses and phone numbers
- Assisted with the placement of orders, refunds, or exchanges
- Use telephones to reach out to customers and verify account information
- Resolve customer complaints via phone, email, mail, or social media
- Scheduled and organized delivery routes.
- Managed customer accounts and invoicing.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
Government Of Andhra Pradesh
Horticulture Assistant
11.2019 - 04.2022
Job overview
- I interact with farmers through the field School program launched by Govt of Andhra Pradesh and provide technical assistance regarding various aspects from supplying with quality seeds, and fertilizers to the procurement of crop yield at the minimum support price
- Issuing subsidies and other Agri related schemes to the farmers
- Assisting farmers in farm mechanization by supplying farm machinery
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked flexible hours across night, weekend and holiday shifts.
- Skilled at working independently and collaboratively in a team environment.
- Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery.
Education
Dr.YSR Horticultural UniversityAndhra Pradesh, India
Bachelor of Science from Horticulture
04.2019
University Overview
- Final Grade: 80%
Fanshawe College of Applied Arts And Technology
MBA from Agri-Business Management, Horticulture
01.2023
University Overview
- Dean's Honour Roll, 1st semester
- 4.0 GPA
Skills
- Organization and Time management
- Product and Service Sales
- Liquor Law Compliance
- Cash Management/ Money Handling
- Verbal and Written Communication
- Product Knowledge& Sales expertise
- Cleaning and Sanitizing
- Credit and Cash Transactions including Refunds and Exchanges
- Issue Resolution
- Hospitality and Accommodation
- Safety Verifications
- Regulatory Compliance
- Merchandise Restocking & Inventory Management
- Online Orders Preparation
- Expense Tracking
- Retail Merchandising
- Scanner Operation
- Customer Relations
- Microsoft Office
- POS Systems Operations
- Customer Service Excellence
Certification
Food Safety Certification (Valid till Feb 2028)
Smart Serve Certification(Valid till Mar 2028).
Timeline
Cashier/ Server/ cook
Wings N Bites
12.2022 - Current
Warehouse Associate
Arrow workforce
10.2022 - 12.2022
Dispatcher
Williams towing pvt ltd
05.2022 - 10.2022
Horticulture Assistant
Government Of Andhra Pradesh
11.2019 - 04.2022
Dr.YSR Horticultural University
Bachelor of Science from Horticulture
Fanshawe College of Applied Arts And Technology
MBA from Agri-Business Management, Horticulture
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