KARTHIKA THEKKOOT VIJAY KUMAR
Windsor
Summary
Highly motivated management professional with experience leading administrative operations and providing excellent customer service. Proven track record of managing and streamlining workflow, improving operational efficiency, and developing successful teams. Skilled in developing and implementing effective procedures and policies to ensure high levels of customer service satisfaction.
Overview
5
5
years of professional experience
Work History
Business Administrator
7th Heaven Property Management
05.2023 - 01.2024
- To Manage and maintain property management database and filing systems, ensuring accurate and organized records of leases, contracts, and tenant information
- Handles tenant inquiries and complaints professionally and promptly, addressing issues and resolving concerns to maintain high tenant satisfaction
- Prepare lease agreements, renewals, and related documentation, ensuring adherence to company policies and legal requirements
- Coordinate with maintenance staff and contractors to schedule repairs, inspections, and property maintenance, ensuring properties are well-maintained and in compliance with safety regulations
- Carry out regular administrative and reception tasks, activities including writing letters, arranging, managing, and making appointments, supplying information to calls and customers.
Business Development Executive
TuTAR Infusory Future Tech Labs Pvt. Ltd.
05.2021 - 08.2021
- Maintained records of all sales activities including customer interactions, presentations, proposals, quotes
- Presented products and services to prospects and conducted product demonstrations
- Analyzed data to identify trends, customer needs, and areas of improvement
- Created sales presentations, conducted seminars, and participated in meetings.
Customer Service Officer
Inter Globe Aviation (IndiGo Airlines)
02.2019 - 05.2020
- Assist passengers with flight bookings, ticketing, seat assignments, and any inquiries related to their travel itinerary
- Handle check-in and boarding processes efficiently, ensuring compliance with airline policies and security regulations
- Provide assistance to passengers with special needs, such as unaccompanied minors, elderly passengers, and passengers with disabilities
- Coordinate with ground staff, flight crew, and other departments to ensure seamless boarding, on-time departures, and efficient handling of customer inquiries
- Facilitate pre-flight safety briefings and announcements, ensuring passengers are informed about safety procedures and emergency protocols.
Education
Business Management in Human Resources (BMHM): Human Resources -
Lambton College
08.2023
Bachelors of Business Administration (BBA) -
Aurora Degree and PG College
05.2018
Skills
- Project Management
- Time Management
- Conflict Resolution
- Marketing Strategy
- Microsoft Office Suite
Languages
English
Hindi
Malayalam
Telugu
Hobbies and Interests
- Room Decor and Organizing- Passionate about interior design and creating harmonious living spaces.
- Cooking- Enthusiastic home cook with a passion for experimenting with diverse cuisines.
- Watching documentaries focused on diverse cultures and societies.
Timeline
Business Administrator
7th Heaven Property Management
05.2023 - 01.2024
Business Development Executive
TuTAR Infusory Future Tech Labs Pvt. Ltd.
05.2021 - 08.2021
Customer Service Officer
Inter Globe Aviation (IndiGo Airlines)
02.2019 - 05.2020
Business Management in Human Resources (BMHM): Human Resources -
Lambton College
Bachelors of Business Administration (BBA) -
Aurora Degree and PG College
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