Karthika Sunil
Kamloops,BC
Summary
Secure a responsible career opportunity to fully utilize training and skills, while making a significant contribution to the success of the company. Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing, and inventory management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Banking Teller
Jupiter
02.2023 - 11.2023
- Detail-oriented Bank Teller with a strong track record in precise financial transactions, exceptional customer service, and compliance.
- Proficient in cash handling and adept at resolving inquiries. Collaborative team player dedicated to enhancing branch efficiency and contributing to overall institutional success.
- Increased transaction accuracy with meticulous attention to detail and adherence to banking policies.
CSE- Customer Service Executive
Slice
05.2022 - 01.2023
- Provided accurate and appropriate information in response to customer inquiries
- Provided quality service and support in a variety of areas including, but not limited to orders, repayments, and cibil-related issues.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
CSE- Stock Market
Groww
05.2021 - 01.2022
- Mentored the team to achieve team goals in terms of customer satisfaction, service quality, and response time
- Achieved topped metrics concerning quality, service, and information.
- Enhanced team productivity by implementing efficient work processes and streamlining daily tasks.
Internship in Marketing and Sales
Quiz Mania Gaming Pvt Ltd.
10.2020 - 04.2021
- Developed a stellar reputation for creating excellent rapport with buyers and outside contractors
- Checked Proposals to Final Quotes.
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
Internship in Marketing and Sales
Shine World Product & Services LLP
01.2020 - 09.2020
- Used various administrative department tools and online resources for customer resolution
- Helped the salespersons by generating leads.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
Education
PGD-International Business -
Thompson Rivers University
Kamloops, BC2025
B.B.A Marketing - Commerce
Bishop Cotton Academy of Professional Management
Bangalore08.2017
Skills
- Communication
- Cash Handling Expertise
- Conflict Resolution Techniques
- Stress Tolerance
- Product Knowledge
- Teamwork and Collaboration
- Customer Service Excellence
- Stock Market
- Organizational Abilities
Certification
- Basic stock market, 05/01/17, Bangalore University
- Serve it Right
Languages
English
Malayalam
Hindi
Kannada
Tamil
Additional - Linkedin
https://www.linkedin.com/in/karthika-sunil-05a169203
Timeline
Banking Teller
Jupiter
02.2023 - 11.2023
CSE- Customer Service Executive
Slice
05.2022 - 01.2023
CSE- Stock Market
Groww
05.2021 - 01.2022
Internship in Marketing and Sales
Quiz Mania Gaming Pvt Ltd.
10.2020 - 04.2021
Internship in Marketing and Sales
Shine World Product & Services LLP
01.2020 - 09.2020
PGD-International Business -
Thompson Rivers University
B.B.A Marketing - Commerce
Bishop Cotton Academy of Professional Management
- Basic stock market, 05/01/17, Bangalore University
- Serve it Right
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