Karthika Jesinthas
Toronto,ON
Summary
Accomplished Cake Decorator and Bakery Manager with a proven track record at Luxmy Bakery, enhancing sales through meticulous cake design and effective inventory management. Demonstrates exceptional food handling safety and strong communication skills, leading to significant cost savings and high customer satisfaction. Expert in custom cake consultations, ensuring precise execution and delivery.
Overview
8
8
years of professional experience
Work History
Cake Decorator
Enterpreneur
03.2024 - Current
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, canceled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
Bakery Manager
Luxmy Backery
01.2017 - 02.2024
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
Education
No Degree - Food And Beverage Studies
Kalalaya Institution
SriLanka01.2017
High School Diploma -
Central College
Sri Lanka08.2016
Skills
- Cake Decoration
- Food handling safety
- Precise Hand-Eye Coordination
- Custom Cake Consultations
- Strong Communication Skills
Languages
English
Elementary
Tamil
Native or Bilingual
Timeline
Cake Decorator
Enterpreneur
03.2024 - Current
Bakery Manager
Luxmy Backery
01.2017 - 02.2024
No Degree - Food And Beverage Studies
Kalalaya Institution
High School Diploma -
Central College
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