KarthiK Valliyappan

Retail Giant, Canada

• Lead a $18M Quality Engineering (QE) delivery program for a major S/4HANA transformation, scaling the team from 10 to 60+ across India, Canada, and the USA.
• Serve as the primary delivery interface for client leadership, ensuring alignment with strategic objectives and program milestones.
• Manage stakeholder engagement across 75+ individuals, including client VPs, Accenture MDs, and GSI partners—driving clarity, trust, and seamless coordination in a multi-vendor environment.
• Oversee hiring, coaching, and career development for 10+ direct reports, cultivating a high-performance culture and succession pipeline.
• Act as Scrum Master across Accenture, client, and GSI teams—designing Jira workflows, facilitating daily stand-ups, and enabling agile execution amid frequent requirement changes.
• Own daily KPI reporting for 20+ stakeholders using automated dashboards built in Excel, Power BI on Azure Cloud.
• Track and maintain delivery transparency through OKRs, RAID logs, burn-down charts, and forecasting metrics.
• Manage scope changes and RAID logs; collaborate with account MDs to revise SOWs and initiate change orders. Proactively mitigate risks and resolve escalations across delivery streams.

Logistics Giant, Canada | Federal Government, Canada

• Delivered a $600K Google DORA KPI initiative for a Canadian logistics firm, achieving successful implementation and unlocking $34M+ in future business opportunities.
• Simultaneously led a $300K DORA KPI program for a federal client, architecting time-to-market solutions on AWS Cloud, coaching analysts, and introducing niche methodologies to accelerate delivery.

Pipeline and Revenue Management, CoE Program

• Pioneered the QE and next-gen automation pipeline across South and Canada market units, positioning Accenture accounts at the forefront of technology innovation. As one of the first to architect and operationalize this framework, enabled $50M+ in annual savings through new business wins—consistently meeting and exceeding aggressive targets. Drove transformation across delivery, tooling, and talent strategy to establish a repeatable model for scale and impact.
• Negotiate pricing and licensing with vendors, Accenture tech teams, and client procurement for resale and managed services engagements.
• Maintain strategic alignment with Operating Unit (OU) and practice leads across market units to support growth and delivery excellence.
• Engage with 75+ clients across North America for solution consulting, ROI modeling, savings analysis (including P&L impact), and vendor coordination.
• Lead RFP responses, proposals, and SOW development; contribute to managed services and packaged solution design.