Karthik Kannan
Toronto,ON
Summary
Seasoned Project Manager and Scrum Master with 9+ years of experience in leading technology projects to successful completion. Proven track record in enhancing project delivery and team performance through the adept application of Agile methodologies, including the use of JIRA for streamlined project tracking. Skilled in stakeholder management and driving operational improvements, aiming to leverage comprehensive expertise to elevate project efficiency and team productivity in future roles.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Solution Architect
HCLTech
Toronto, Ontario
07.2022 - Current
- Applied statistical methodologies to identify and resolve system failures, improving system reliability, and customer satisfaction.
- Increased customer satisfaction by 12%, resulting in additional business growth.
- Coordinated with stakeholders to define project scope and objectives.
- Facilitated Agile ceremonies such as Sprint Planning, Daily Standups, Retrospectives and Reviews.
- Assisted teams in identifying blockers or impediments that were preventing them from achieving their goals.
Lead Consultant
HCLTech
Toronto, Ontario
01.2022 - 06.2022
- Led a team of 20, fostering a collaborative environment that exceeded project delivery expectations.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
Lead Consultant
HCLTech
Chennai, Tamil Nadu
09.2018 - 12.2021
- Created and implemented processes to ensure successful completion of projects.
- Managed a team of 20 employees, ensuring that high productivity and quality standards were met.
- Worked with cross-functional teams to achieve project goals.
Senior Quality Assurance Lead
Infosys Limited
Chennai, Tamil Nadu
06.2015 - 09.2018
- Worked with Agile and Scrum/Kanban methodologies to accomplish project milestones and meet demanding timelines.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Led cross-functional teams to deliver projects on time, within budget, and according to specifications.
Software Engineer
HCLTech
Chennai , Tamil Nadu
05.2011 - 05.2015
- Collected and reported on customer demographics, preferences, and buying habits to help marketing teams target strategies.
- Monitored industry trends and competitor performance to benchmark and position the company competitively.
- Automated routine tasks related to collecting, analyzing, and reporting metrics data.
Education
Master of Business Administration - International Business
Pondicherry University
Chennai06-2014
Bachelor of Engineering - Electrical Engineering
Anna University
Chennai05-2011
Skills
- Project management
- Agile Coach
- Quality assurance
- Team leadership
- Continuous Improvement
- Risk Management
- Stakeholder management
- Data analysis
- JIRA
- Confluence
Certification
- SAFe Agilist 4
- Project Management Professional - Simplilearn
- Intro to CMMI For Dev & SVC 1.3 Level 5 - Infosys
- TMMI Overview - HCL
- Lean IT in practice - ASQ
- ·Software Quality Analyst - HCL
- DevOps Fundamentals - HCL
- Agile Foundation -HCL
Accomplishments
- 550k CAD additional revenue to the organization by improving the customer satisfaction.
- One of the core member conducted all Statistical analysis and preparation of reports in the journey of achieving CMMI level 5 Certification in the Banking, Financial Services and Insurance LoB in HCLtech. We are first members achieved the Level 5 certification within the HCLtech.
- Awarded with Team Performer for successful Critical application deployment to live in leading banking sector
References
References available upon request.
Timeline
Solution Architect
HCLTech
07.2022 - Current
Lead Consultant
HCLTech
01.2022 - 06.2022
Lead Consultant
HCLTech
09.2018 - 12.2021
Senior Quality Assurance Lead
Infosys Limited
06.2015 - 09.2018
Software Engineer
HCLTech
05.2011 - 05.2015
Master of Business Administration - International Business
Pondicherry University
Bachelor of Engineering - Electrical Engineering
Anna University
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