Karsten Courage
Surrey
Summary
Dynamic hospitality professional with extensive experience at FIVE Kitchen & Oyster Bar, excelling in customer service and team collaboration. Proven ability to thrive in high-pressure environments while training new staff and ensuring seamless service transitions. Recognized for meticulous attention to detail and effective time management, contributing to memorable guest experiences.
Overview
2
2
years of professional experience
Work History
Host/Busser/Expeditor/Server/Dishwasher/Line Cook
FIVE Kitchen & Oyster Bar
05.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Cross-trained to handle different restaurant roles, including front, and kitchen.
- Trained new staff in front and back of house procedures.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Bachelor of Arts - Criminology
Simon Fraser University
Burnaby, BC05-2027
High School Diploma -
Elgin Park Secondary
Surrey, BC06-2023
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Attention to detail
- Cleaning and organization
Timeline
Host/Busser/Expeditor/Server/Dishwasher/Line Cook
FIVE Kitchen & Oyster Bar
05.2023 - Current
Bachelor of Arts - Criminology
Simon Fraser University
High School Diploma -
Elgin Park Secondary
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