Summary
Overview
Work History
Education
Skills
Timeline
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KARSON NGUYEN

Brampton,ON

Summary

Experienced restaurant server with 4 years in busy dining settings. Friendly, organized, and reliable team player with strong interpersonal skills.

Overview

4
4
years of professional experience

Work History

Server

AYCE TAKUMI Japanese BBQ
08.2021 - Current
  • Operate the POS system for order and bills management, handle complimentary items.
  • Ensure safety of customers and accommodate allergies.
  • Upsell high-end products and manage feedback from customers.
  • Deliver food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Serve and handle over 80 customers per shift while providing menu explanations and recommendations.

Server Assistant

AYCE GYUBEE BBQ
07.2020 - 10.2020
  • Assisted wait staff with timely food delivery and guest requests.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Monitored supplies, including sauces, utensils, and appetizers
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Kept clean, safe and organized work environment to safeguard servers and patrons.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.

Bartender

GYUBEE Japanese Grills
09.2019 - 03.2020
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Education

Advanced Diploma - Environmental Technology

Centennial College
Scarborough, ON
2020

Certificate - Environmental Sustainability

Southern Denmark University
Odense, Denmark
09.2019

Skills

  • Computer and POS system proficiency
  • SmartServe Certificate
  • Menu Memorization
  • Wine Service
  • Food Sales and Promotion
  • Table Setting Arrangements
  • Experience in fast-paced, high-volume environments
  • Menu Item Recommendation
  • Independent worker and team player
  • Outgoing and friendly attitude
  • Flexible schedule
  • Feedback and problem-solving

Timeline

Server

AYCE TAKUMI Japanese BBQ
08.2021 - Current

Server Assistant

AYCE GYUBEE BBQ
07.2020 - 10.2020

Bartender

GYUBEE Japanese Grills
09.2019 - 03.2020

Advanced Diploma - Environmental Technology

Centennial College

Certificate - Environmental Sustainability

Southern Denmark University

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