KARSON NGUYEN
Brampton,ON
Summary
Experienced restaurant server with 4 years in busy dining settings. Friendly, organized, and reliable team player with strong interpersonal skills.
Overview
4
4
years of professional experience
Work History
Server
AYCE TAKUMI Japanese BBQ
08.2021 - Current
- Operate the POS system for order and bills management, handle complimentary items.
- Ensure safety of customers and accommodate allergies.
- Upsell high-end products and manage feedback from customers.
- Deliver food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Serve and handle over 80 customers per shift while providing menu explanations and recommendations.
Server Assistant
AYCE GYUBEE BBQ
07.2020 - 10.2020
- Assisted wait staff with timely food delivery and guest requests.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Monitored supplies, including sauces, utensils, and appetizers
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Kept clean, safe and organized work environment to safeguard servers and patrons.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
Bartender
GYUBEE Japanese Grills
09.2019 - 03.2020
- Crafted special drink and cocktail menu items for seasonal offerings.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
Advanced Diploma - Environmental Technology
Centennial College
Scarborough, ON2020
Certificate - Environmental Sustainability
Southern Denmark University
Odense, Denmark09.2019
Skills
- Computer and POS system proficiency
- SmartServe Certificate
- Menu Memorization
- Wine Service
- Food Sales and Promotion
- Table Setting Arrangements
- Experience in fast-paced, high-volume environments
- Menu Item Recommendation
- Independent worker and team player
- Outgoing and friendly attitude
- Flexible schedule
- Feedback and problem-solving
Timeline
Server
AYCE TAKUMI Japanese BBQ
08.2021 - Current
Server Assistant
AYCE GYUBEE BBQ
07.2020 - 10.2020
Bartender
GYUBEE Japanese Grills
09.2019 - 03.2020
Advanced Diploma - Environmental Technology
Centennial College
Certificate - Environmental Sustainability
Southern Denmark University