Conscientious and compassionate human resources professional skilled at partnering with management teams to build positive morale and optimize productivity.
Proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers and team members to further company goals.
• Provided strategic human resources leadership to managers and employees, overseeing development and implementation of HR policies and employee programs
• Supported all departments by providing counsel on HR and employee relations issues such as interpretation and application of company polices, working conditions, laws, and policies and procedures
• Managed end-to-end recruitment for six hotels and three restaurants, including handling applications for foreign workers through LMO and Provincial Nomination programs
• Spearheaded various training initiatives, created employee handbooks, operations manuals and training programs
• Responsible for labour budget preparation and monitoring
Highly developed problem solving and conflict management skills, including ability to successfully resolve performance and disciplinary issues Ability to develop and deliver creative solutions
Ability to communicate effectively with individuals at all levels and develop strong trusting relationships in order to gain support and achieve results
Excellent knowledge of legal and employment standards requirements
Adept at building and improving Human Resources infrastructure including policies and procedures
• Led McLeod Law in becoming a Top 100 Employer for 4 years and then Canadian HR Reporter’s Best Places to Work in 2021 and 2022.
• Developed and implemented human resources policies, recruitment and retention processes, benefits and compensation administration, rewards and recognition practices, training programs and facilities management;
• Directed recruitment processes including preparing job descriptions, conducting interviews, preparing Offers of Employment and ensuring onboarding excellence.
• Managed the employee benefits program by interacting with the benefit provider, monitoring the program from a cost and performance perspective, recommending changes to the program to ensure our benefit program was both cost effective and offered competitive benefits for our people.
• Provided leadership, direction and expertise for Human Resources functions and legal support teams as they related to the practice group, lawyer/support work teams, including efficiency/productivity, employee relations, engagement, project and change management.
• Direct Report for a variety of work teams including the Resource Team, Office Services, Reception, Scanning Clerks, Learning and Development and Library Technician.
John Hawke
McLeod Law - Chief Operating Officer
Roy Klassen
McLeod Law - Partner and Practise Group Leader
Lockey Craig
Craig Law LLP - Partner
Waymarker Hospitality - owner