Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Karryn Mysyk

Calgary,Alberta

Summary

Conscientious and compassionate human resources professional skilled at partnering with management teams to build positive morale and optimize productivity.


Proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers and team members to further company goals.

Overview

39
39
years of professional experience

Work History

Manager of Human Resources & Facilities

McLeod Law LLP
11.2012 - 07.2023
  • HR Administration
  • Developed and implemented HR policies and practices such as: recruiting, new employee onboarding, training, DEI, respectful workplace, alternative work arrangements (remote work), respectful communications, hours of work, overtime, holidays, vacation, leave of absence, rewards and recognition, performance management, benefits and compensation.
  • Accountable for successful management of employee benefit program, including interacting with benefit provider, monitoring program from a cost and performance perspective, recommending changes to program to ensure benefit program is both cost effective and offers competitive benefits.
  • Organized and directed numerous projects including - digitization of 1800 minute books, 3 major renovations, downtown office relocation, return of original wills to clients, automation and training for centralized billing and file intake and closed file destruction.
  • Leadership
  • Provided leadership, direction and expertise for Human Resources and Legal Support Services functions for 80 support staff as they relate to the practice group and lawyer/support work teams, including productivity/efficiency, employee relations, engagement, project and change management.
  • Organized and made changes to lawyer/support staff work teams and practice groups, as needed
  • Managed concerns between Lawyers and Legal Assistants within their work teams and practice groups
  • Compensation
  • Oversaw labour forecasting, budgeting, recommendation and administration of support staff compensation structure to ensure compensation remains competitive and equitable both internally and externally.
  • Recruiting/Onboarding/Training
  • Directed recruitment processes including preparing of job descriptions, conducting interviews, preparing Offers of Employment and ensuring onboarding excellence for an average of 20-30 new hires a year.
  • Prepared new employees for their position by establishing and conducting HR orientations and worked with the Learning & Development Specialist to organize onboarding activities and training for new employees
  • Performance
  • Implemented online performance management software for the firm and led annual performance management process for support staff and lawyers.
  • Personally met with many of the support staff to discuss their self-evaluations, achievements, goals and concerns with their lawyers/manager evaluations. Regular “check-ins” with support staff to discuss their engagement, productivity and satisfaction with their work and positions.
  • Facilities
  • Direct Report for Office Services Manager as his team provided production, courier, mail and facilities services
  • Day-to-day facilities management for two office locations and 150 employees, including co-ordination of physical files, office and workstation changes with furniture configuration and office locations
  • Library and software – responsible for contracts and successful management and monitoring of research tools including Library Maintenance Agreement, Westlaw Edge, Practical Law, Disclosure.net, Family Source, viPerf and viLMS

Human Resources Manager

Waymarker Hospitality Inc.
12.2008 - 11.2012

• Provided strategic human resources leadership to managers and employees, overseeing development and implementation of HR policies and employee programs
• Supported all departments by providing counsel on HR and employee relations issues such as interpretation and application of company polices, working conditions, laws, and policies and procedures
• Managed end-to-end recruitment for six hotels and three restaurants, including handling applications for foreign workers through LMO and Provincial Nomination programs
• Spearheaded various training initiatives, created employee handbooks, operations manuals and training programs
• Responsible for labour budget preparation and monitoring

Office Manager (Part-time)

Craig Law LLP
06.2006 - 11.2012
  • Managed ADP payroll, month-end and year-end accounting functions
  • Managed Human Resources responsibilities

Accounting Manager

Waymarker Hospitality Inc.
06.2006 - 01.2009
  • Supervised accounting staff across hotels, resorts, restaurants, and vacation rental businesses managed by Waymarker Hospitality Inc.
  • Administered payroll using Insync and Ceridian Power Pay WebEstablished and maintained accounting procedures for Waymarker
  • Served as liaison between property accounting staff/management and Waymarker head office
  • Actively participated in acquisition of new properties and businesses

Office Manager and Paralegal

Acadia Park Law Office
01.1985 - 06.2006
  • Managed office operations including supervision of support staff, payroll, benefits and recruitment
  • Handled 250-300 personal injury files from initial client contact to resolution

Education

SHRM-SCP -

SHRM-SCP
05.2019

Business Leadership Development Program -

University of Calgary-Haskayne School of Business
Calgary, AB
2019

Human Resources Management Certificate -

University of Calgary
Calgary, AB
2011

Chartered Professional in Human Resources (CPHR) -

CPHR
Calgary, AB
2011

Bachelor of Science - Major in Social Work And Minor in Psychology

Brigham Young University
Provo, Utah
04.1984

Skills

Highly developed problem solving and conflict management skills, including ability to successfully resolve performance and disciplinary issues Ability to develop and deliver creative solutions
Ability to communicate effectively with individuals at all levels and develop strong trusting relationships in order to gain support and achieve results
Excellent knowledge of legal and employment standards requirements
Adept at building and improving Human Resources infrastructure including policies and procedures

Accomplishments

• Led McLeod Law in becoming a Top 100 Employer for 4 years and then Canadian HR Reporter’s Best Places to Work in 2021 and 2022.
• Developed and implemented human resources policies, recruitment and retention processes, benefits and compensation administration, rewards and recognition practices, training programs and facilities management;
• Directed recruitment processes including preparing job descriptions, conducting interviews, preparing Offers of Employment and ensuring onboarding excellence.
• Managed the employee benefits program by interacting with the benefit provider, monitoring the program from a cost and performance perspective, recommending changes to the program to ensure our benefit program was both cost effective and offered competitive benefits for our people.
• Provided leadership, direction and expertise for Human Resources functions and legal support teams as they related to the practice group, lawyer/support work teams, including efficiency/productivity, employee relations, engagement, project and change management.
• Direct Report for a variety of work teams including the Resource Team, Office Services, Reception, Scanning Clerks, Learning and Development and Library Technician.

References

John Hawke

McLeod Law - Chief Operating Officer


Roy Klassen

McLeod Law - Partner and Practise Group Leader


Lockey Craig

Craig Law LLP - Partner

Waymarker Hospitality - owner

Timeline

Manager of Human Resources & Facilities

McLeod Law LLP
11.2012 - 07.2023

Human Resources Manager

Waymarker Hospitality Inc.
12.2008 - 11.2012

Office Manager (Part-time)

Craig Law LLP
06.2006 - 11.2012

Accounting Manager

Waymarker Hospitality Inc.
06.2006 - 01.2009

Office Manager and Paralegal

Acadia Park Law Office
01.1985 - 06.2006

SHRM-SCP -

SHRM-SCP

Business Leadership Development Program -

University of Calgary-Haskayne School of Business

Human Resources Management Certificate -

University of Calgary

Chartered Professional in Human Resources (CPHR) -

CPHR

Bachelor of Science - Major in Social Work And Minor in Psychology

Brigham Young University
Karryn Mysyk