Dynamic and results-driven Manager at SalonCentric with a proven track record in driving sales growth and enhancing customer engagement. Skilled in team leadership and upselling strategies, I excel in mentoring high-performing teams while managing inventory and merchandising to create exceptional shopping experiences. Passionate about beauty and committed to excellence.
• Started as a part-time employee and quickly advanced to Store Manager, taking on multiple leadership roles.
• Provide expert sales support to licensed cosmetologists, estheticians, and massage therapists, helping them select the best professional beauty products.
• Drive sales growth through upselling techniques, product knowledge training, and creative engagement strategies.
• Train and mentor a high-performing team, ensuring exceptional customer service and product expertise.
• Manage inventory, merchandising, and store operations, ensuring a seamless shopping experience.
• Collaborate with brand representatives to promote new product launches and in-store events.
Handled scheduling, inventory management, and payroll.
• Delivered high-quality beauty services, including cutting, coloring, and
• Started as a part-time employee and quickly advanced to Store Manager, taking on multiple leadership roles.
• Provide expert sales support to licensed cosmetologists, estheticians, and massage therapists, helping them select the best professional beauty products.
• Drive sales growth through upselling techniques, product knowledge training, and creative engagement strategies.
• Train and mentor a high-performing team, ensuring exceptional customer service and product expertise.
• Manage inventory, merchandising, and store operations, ensuring a seamless shopping experience.
• Collaborate with brand representatives to promote new product launches and in-store events.
Sales & Upselling Strategies
Beauty & Haircare Product Knowledge
Customer Engagement & Education
Team Leadership & Mentorship
Microsoft Office Proficiency (Excel, Word, Outlook)
Problem-Solving & Critical Thinking
Inventory Management & Merchandising
Professional & Mature Work Ethic
Consistently exceed sales goals by implementing innovative upselling techniques.
• Successfully led product launches and in-store training sessions to enhance brand awareness and customer retention.
• Developed a high-performance team, fostering a fun and engaging work environment.