KARRENE OKLEY
Winnipeg,MB
Summary
Dedicated Travel Registered Nurse with 3 years of experience caring for different populations of patients within Acute and subacute medicine/surgical setting, bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in monitoring patients with different health complications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
8
8
years of professional experience
Work History
Travel Registered Nurse
Revolve Staffing
05.2023 - Current
- Take on Travel Contracts across Different provinces around Canada to offer Nursing services to hospitals with staffing Shortage of Registered Nurses.
- Managed caseload of 6-8 patients simultaneously by providing bedside care, treatments, IV therapy, chest tube management and wound care, post-Op care and assessment.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Performed emergency medical procedures such as BLS and other condition stabilizing interventions.
- Managed complex wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
- Mentored new staff members and nursing students, fostering a supportive learning environment within the unit.
- Improved patient outcomes by providing comprehensive assessments and developing individualized care plans.
Registered Nurse
Health Science Centre
08.2021 - Current
- 3 year of work experience in Acute Medicine field, responsible for the care of 6-8 patients, responsible for providing professional nursing services for patients with various and unpredictable health needs.
- Administering of intervention and treatment, taking on leadership roles within the healthcare team, and facilitating coordination of patient care and discharge..
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
Customer Service Representative
24-7 Intouch
07.2017 - 06.2020
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Assistant Manager of Operations
Nine West Shoe Studio
05.2017 - 04.2018
- Directed team members to provide exceptional service to guests and vendors, maintaining professional relationships of established business.
- Assisted with interviewing and hiring of employee team members with appropriate skills.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Coached employees to work together to carry out daily functions and meet service objectives.
- Monitored new employees, evaluated training programs and reported progress to supervisors.
Education
Bachelor of Nursing - Nursing
University of Manitoba
Winnipeg, MB04.2021
High School Diploma -
Akosombo International School Accra
Ghana05.2014
Skills
- Direct and Indirect Patient Care
- Pre-and Post-operative care
- Medication and IV administration
- Critical Thinking
- Patient Care Assessment
- Strong Medical Ethic
- Clinical judgment
- Wound care
- Tracheostomy care
- Patient condition monitoring
- Certified in CPR/AED
- Care coordination
Timeline
Travel Registered Nurse
Revolve Staffing
05.2023 - Current
Registered Nurse
Health Science Centre
08.2021 - Current
Customer Service Representative
24-7 Intouch
07.2017 - 06.2020
Assistant Manager of Operations
Nine West Shoe Studio
05.2017 - 04.2018
Bachelor of Nursing - Nursing
University of Manitoba
High School Diploma -
Akosombo International School Accra
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