Karoll Orozco
Vista
Summary
Knowledgeable food service and restaurant operations with solid background in customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
3
3
years of professional experience
Work History
Cashier/ Food Prep/ Phone and To-go Counter
Uppercrust Pizza
10.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Assisted in end-of-day closing activities, including closing cash drawers, stocking and resturant cleaning tasks.
- Multitasked throughout shift by taking in-person and phone/doordash orders, preparing meals, and collecting payments.
Front of house shift lead
O’s American Kitchen
09.2024 - 10.2024
- Greet and take customers orders
- Handle and pack online and phone to-go orders
- Run food to tables
- Buss tables and sort dishes in dishroom
- Handle all closing and cleaning lists including - sweeping, mopping, vacuuming, restocking, cleaning bathrooms, etc
- Pack and deliver big catering orders
- Cashing out tills at the end of night
- Count and balance out money from safe after closing
- Write bank deposits
- Adjust other employees time cards
- Fill out labor costs, sales, and inventory reports
Host / Food Runner / Takeout Counter / Busser
Mikko Sushi
03.2023 - 04.2024
- Receive phone calls and takeout orders
- Pack food for delivery
- Greeting and seating guests, manage wait times and reservations for large parties
- Run kitchen food and sushi bar items to tables and prepare miso soup
- Buss tables
- Manage to-go orders and register
- Manage online, doordash, and uber eats services
- Complete cleaning tasks and closing to-go counter at closing
- Prep large quantities of to-go portions of sauces, and ginger/wasabi cups in advance for next day
Vista High School Panther Cafe
01.2022 - 01.2024
- Food Prep, Dishroom, Line Cook, Server, Host
Cashier / Ice Cream Scooper
Handel's Homemade Ice Cream
03.2023 - 08.2023
- Greeted and took customers orders
- Prepared and served ice cream orders and other desserts
- Managed to-go orders and register
- Cleaned and organized store
- Managed and prepped big catering orders (weddings, parties, school events)
Education
High School Diploma -
Vista High School
Vista, CAInternational Business Major
Palomar College
05-2026
Skills
- Bilingual (English and Spanish fluent)
- Experienced with POS systems
- ProStart customer service training
- San Diego Food Handlers Card
- ServSafe Food Protection Manager Certification
- Customer service
- Cash handling
Activities
Culinary Arts Class, Vista High School, 06/01/22, 06/30/24
Timeline
Cashier/ Food Prep/ Phone and To-go Counter
Uppercrust Pizza
10.2024 - Current
Front of house shift lead
O’s American Kitchen
09.2024 - 10.2024
Host / Food Runner / Takeout Counter / Busser
Mikko Sushi
03.2023 - 04.2024
Cashier / Ice Cream Scooper
Handel's Homemade Ice Cream
03.2023 - 08.2023
Vista High School Panther Cafe
01.2022 - 01.2024
High School Diploma -
Vista High School
International Business Major
Palomar College
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