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Associate Principal Engineer

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Exceeding 3+ years in customer service in retail and sales environments. While working with customers, I developed attributes to be positive, calm, and have open communication with customers in English and Spanish. I am highly-motivated and charismatic. With these attributes, I have learned to build relationships with customers, and creating a wonderful experience as well.

I was a really good football player, but didn't come from money. I started working for my uncle at 13 with his lawn care company. I took a pay cut, but I wanted a real job. At 15 I went to work at little Caesars. Football season was the only time that I didn't have a job. I worked at 2 different Arby's, Hardees, kfc, Pizza hut and Nick Henry's restaurant. I became a cosmetologist, because they didn't offer barber school at the career center. I did that almost 2 years. Then I joined the Marine Corp. I did two tours in Iraq. I came home and suffered mentally. Luckily God sent me a female Marine and 2 kids. Her, the kids and most of all God are the reason I am still alive. 17 years has past and I take it one day at time.

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Karolina Penn

Overview

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Sales Associate/Retail Assistant Manager

Sales Associate

Hostess/Restaurant Busser

Education

High School Diploma -

No Degree - Dental Hygiene

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Sales Associate/Retail Assistant Manager

Sales Associate

Hostess/Restaurant Busser

High School Diploma -

No Degree - Dental Hygiene

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