Karolan Richer

• Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
• Closed out cash register and prepared cashier report at close of business.
• Maximized customer service by training staff, overseeing operations, and resolving issues.

As a waiter at Makilinot sushi foodtruck i had to

• Performed cash, card, and check transactions to complete customer purchases.
• Worked flexible schedule and extra shifts to meet business needs.
• Make starters, plate the food, do the dishes etc.
• Welcomed customers and helped determine their needs.

• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Served food and beverages promptly with focused attention to customer needs.
• Cultivated warm relationships with regular customers.

• In addition to the work i was doing at Caribe Sol, Transat was able to help me become familiar with the standars of a large internation company. I was able to expand my customer service skills by also adding sales to my daily tasks.

• As a customer service specialist at Caribe Sol, i had the chande to deepen my knowledge of customer relations (B2B&B2C). The tasks that are part of my daily life are: booking requests, contract amendments, cancellations, general informations requests and airport assistance.