Karol Leal
Edmonton,AB
Summary
Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
10
10
years of professional experience
Work History
Cleaner
T&J MAGIC CLEANER
Edmonton, AB
01.2024 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Assistant
MACGYVER 1 ENTERPRISE LTD
EDMONTON
01.2023 - 12.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Offered technical support and troubleshot issues to enhance office productivity.
- Demonstrated adaptability by quickly mastering new software applications as needed for various tasksprojects.
- Prepared PowerPoint presentations for senior-level staff with attention to detail.
Import and Export Coordinator
Agencia De Aduanas Siacomex
Colombia
01.2022 - 11.2022
- Investigated discrepancies in shipping documents and resolved issues with vendors.
- Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
- Negotiated freight rates with carriers for international transportation of goods.
- Bargained terms and rates with vendors and carriers for favorable shipping conditions.
- Observed and tracked consignments to verify timely deliveries and accurate invoicing.
Import Coordinator
Kuehne + Nagel
Colombia
01.2020 - 01.2022
- Ensured timely delivery of imported goods by closely monitoring shipment statuses and addressing potential issues promptly.
- Resolved invoice discrepancies efficiently, ensuring accurate financial records and prompt payment to suppliers.
- Maintained compliance with customs regulations by diligently reviewing and submitting accurate paperwork.
- Provided training for junior team members on best practices in import coordination, contributing to overall departmental efficiency.
- Conducted regular audits of import documentation to ensure accuracy and adherence to regulatory requirements.
- Developed tracking reports, which alleviated customer calls and boosted time savings.
- Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulation
- Collaborated with internal departments to align import timelines with inventory needs and sales projections.
- Created and transmitted accurate documentation to governmental agencies for import activities.
- Coordinated and negotiated contracts to facilitate freight movements.
- Developed comprehensive reports on the performance of import activities, enabling data-driven decision-making for management teams.
Analist Import, Export Senior
Agencia De Adunas Siaco
Colombia
05.2018 - 01.2020
- Queried databases for information needed for report processing.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Identified and resolved problems through root cause analysis and research.
- Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
- Monitored compliance and filing requirements in conjunction with staff and management.
- Conducted system analysis and implementation to maintain and improve computer systems.
- Developed new analytical models that improved forecasting accuracy and reduced risk exposure.
Analist of Imports
Kuehne + Nagel
Colombia
01.2015 - 05.2018
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Validated results and performed quality assurance to assess accuracy of data.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
Education
Bachelor of Business Administration - Administrator
Politecnico Gran Colombiano
Colombia03.2020
International Business Technologist - International Business
SENA
Colombia01.2015
Skills
- Cleaning and sanitizing
- Housekeeping
- Customer Service
- Office Administration
- Computer Skills
- Microsoft Word
- Microsoft Excel
- Health and safety compliance
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Cleaner
T&J MAGIC CLEANER
01.2024 - Current
Assistant
MACGYVER 1 ENTERPRISE LTD
01.2023 - 12.2024
Import and Export Coordinator
Agencia De Aduanas Siacomex
01.2022 - 11.2022
Import Coordinator
Kuehne + Nagel
01.2020 - 01.2022
Analist Import, Export Senior
Agencia De Adunas Siaco
05.2018 - 01.2020
Analist of Imports
Kuehne + Nagel
01.2015 - 05.2018
Bachelor of Business Administration - Administrator
Politecnico Gran Colombiano
International Business Technologist - International Business
SENA