Karol Krotki
Ottawa,ON
Summary
Professional with significant practice in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
4
4
years of professional experience
Work History
Sales & Fundraising Supervisor
Harvest House Ministries
01.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
Volunteer Public Speaker
Harvest House Ministries
10.2021 - Current
- Wrote informative speeches.
- Implemented stories and anecdotes into speeches to make information more entertaining.
- Presented information regarding drug and alcohol addiction to groups of 20-100 people.
- Demonstrated excellent verbal communication skills when answering questions or addressing concerns from audience members.
- Coached individual presenters on public speaking techniques, resulting in improved confidence and presentation skills.
- Tailored presentations to diverse audiences, ensuring relevance and understanding of the subject matter.
Inventory Clerk
Harvest House Ministries
03.2022 - 06.2023
- Maintained inventory count, tracked usage, and documented variances.
- Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
- Facilitated smooth communication between departments regarding inventory needs and adjustments, leading to better overall efficiency in operations.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Trained new hires on proper inventory protocols, ensuring consistent adherence to established procedures across all staff members.
Fundraising Volunteer
Harvest House Ministries
09.2021 - 02.2023
- Collaborated with team members to develop innovative fundraising strategies, maximizing donations.
- Secured significant funds for charity programs by effectively communicating the organization's mission and goals to donors.
- Developed tailored presentations for diverse audiences, engaging potential donors from various backgrounds in support of the cause.
- Completed daily cold calling and outreach to build donor database.
- Delivered scripted sales pitch to potential donors, adjusting pitch to meet needs of specific individuals and businesses.
Labourer
Polcan Design Group
01.2021 - 08.2021
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Education
Bachelor of Commerce - Finance And Management
Carleton University
Ottawa04-2029
Skills
- Training and mentoring
- Staff management
- Customer service
- Attention to detail
- Complex Problem-solving
- Decision-making
- Strategic planning
- Team building
- Relationship building
- Public speaking
- Negotiation
- Conflict resolution
Accomplishments
- Supervised team of 20 fundraisers.
- Used Microsoft Excel to develop inventory tracking and donor tracking spreadsheets.
- Collaborated with team of five in the procurement of sponsors for two fundraising events
Languages
English
Full Professional
Timeline
Sales & Fundraising Supervisor
Harvest House Ministries
01.2023 - Current
Inventory Clerk
Harvest House Ministries
03.2022 - 06.2023
Volunteer Public Speaker
Harvest House Ministries
10.2021 - Current
Fundraising Volunteer
Harvest House Ministries
09.2021 - 02.2023
Labourer
Polcan Design Group
01.2021 - 08.2021
Bachelor of Commerce - Finance And Management
Carleton University
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