Summary
Overview
Work History
Education
Skills
Websites
Languages
Cricket
Timeline
Generic

KARNPREET SINGH

Hamilton,ON

Summary

Self-motivated Technology Intern leveraging education in Computer Networking and strong technical acumen. Monitored facility network operations and minimized downtime by making adjustments to reflect changing user needs. High-level systems maintenance and collaborative skills enabled optimum outcomes.

Overview

5
5
years of professional experience

Work History

Cashier at Food Industry

McDonald's
01.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Peer Tutor

St Joseph Convent School
05.2020 - 12.2022
  • Encouraged critical thinking and independent learning, empowering students to become self-reliant problem solvers
  • Helped fellow students prepare for quizzes and examinations.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Assisted other students with homework and provided supplementary instruction.
  • Served as a mentor to struggling students, providing emotional support alongside academic assistance when necessary.
  • Promoted development of good study habits and learning skills.

IT Student

Fivenet Operators
05.2020 - 12.2022
  • Hands-on experience in cable management, server operations, and help desk ticket resolution as IT Co-op at Johnson Electric.
  • Managed servers, including Active Directory and print server administration.
  • Configured VLANs, WLANs, LANs, and internal firewalls.
  • Led projects demonstrating strong project management and leadership skills.
  • Managed tier 1-3 help desk operations, ensuring timely issue resolution.
  • Deployed Windows Server 2022 for PLC programming to support automation.
  • Reduced help desk tickets to an all-time low of fewer than 10.
  • Contributed to continuous improvement projects in IT infrastructure.
  • Mentored junior team members to foster collaboration and skill development.

Red House Prefect

Meritorious Scholars' Association
05.2019 - 03.2020


  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.

Education

Diploma - Computer Science

Mohawk College of Applied Arts And Technology
Hamilton, ON
01.2026

Skills

  • Networking Systems
  • Server Administration
  • API Integration
  • Network Administration
  • System Administration
  • Cybersecurity
  • Technical Support
  • Hardware installations
  • Teamwork and Collaboration
  • Problem-Solving
  • Customer Service
  • Time Management
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Remote Technical Support
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Cash Register Operation
  • Refunds and exchanges
  • Product Knowledge

Websites

Languages

English
Full Professional
Hindi
Professional Working
Punjabi
Native or Bilingual

Cricket

Actively involved in playing and following cricket, both at a local and professional level. This passion has enhanced my teamwork, strategic thinking, and ability to adapt to changing situations on the field, which I apply to everyday problem-solving and collaboration in other areas of life.

Timeline

Cashier at Food Industry

McDonald's
01.2023 - Current

Peer Tutor

St Joseph Convent School
05.2020 - 12.2022

IT Student

Fivenet Operators
05.2020 - 12.2022

Red House Prefect

Meritorious Scholars' Association
05.2019 - 03.2020

Diploma - Computer Science

Mohawk College of Applied Arts And Technology

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