Karnav Bhardwaj
Surrey,BC
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Coordinator
Castle Clean Home Services
2023.03 - Current
- Conduct regular training sessions and workshops to enhance team skills and product knowledge.
- Monitor and analyze sales performance metrics, providing actionable insights to senior management.
- Resolve customer issues and complaints, maintaining a high level of customer satisfaction.
- Collaborated with marketing teams to develop targeted campaigns that boosted lead generation efforts.
Outside Sales Representative
TELUS
2023.06 - 2023.12
- Build and maintain positive relationships with customers, providing exceptional service and support throughout the sales process
- Collaborate with the sales team and management to share insights, strategies, and best practices
- Greeted customers and helped with product questions, selections, and purchases.
Retail Sales Associate
Fraser Valley Inn Liquor Store
2022.10 - 2023.02
- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
- Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
- Resolved customer issues with tactful problem-solving skills, resulting in increased satisfaction rates.
Customer Relations Executive
Amazon India Pvt Ltd
2021.09 - 2022.07
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
Education
BBA - Marketing & Sales
University of Fraser Valley
Abbotsford, BC06.2024
Skills
Customer Communication
Strong enthusiasm
CRM software proficiency
Goal-Oriented
References
- Navjot Mann, Castle Clean, 7789283640
- Ronak Bhatia, TELUS, 604 619-6402
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
Hubspot CRM
Hubspot CRM
Optimized sales processes using HubSpot CRM, enhancing lead management and customer interactions, resulting in a 25% increase in customer satisfaction and improved overall company growth.
Timeline
Outside Sales Representative
TELUS
2023.06 - 2023.12
Sales Coordinator
Castle Clean Home Services
2023.03 - Current
Retail Sales Associate
Fraser Valley Inn Liquor Store
2022.10 - 2023.02
Customer Relations Executive
Amazon India Pvt Ltd
2021.09 - 2022.07
BBA - Marketing & Sales
University of Fraser Valley
Hubspot CRM
Similar Profiles
Andrew IanniAndrew Ianni
Energy Clean Home Services Director of Operations at Energy Clean Home ServicesEnergy Clean Home Services Director of Operations at Energy Clean Home Services
Jacob BowenJacob Bowen
Job Site Manager at Clean And Clear Home ServicesJob Site Manager at Clean And Clear Home Services
Ameer HamzaAmeer Hamza
Housekeeper at All Clean Home ServicesHousekeeper at All Clean Home Services