Karmen Luk
Toronto,ON
Summary
Detail-oriented individual from Hong Kong, with experiences in sales administration, project management and account servicing. Proficient in prioritizing tasks and communicating with clients and customers. Currently exploring new opportunities in Toronto.
Overview
7
7
years of professional experience
Work History
Sales Administrative Assistant
Shiny Star Canada Limited
10.2024 - 11.2024
- Ensured seamless administrative operations within a food wholesale environment
- Streamlined sales processes with efficient data entry and management of client information in Sage 50
- Managed customer accounts, including processing orders and issuing invoices
- Coordinated with warehouse and logistics teams to track inventory and ensure timely delivery of products to customers
UI/UX Designer
Infinite Financial Solutions Limited
10.2022 - 09.2024
- Created seamless user experiences and user interfaces for website, mobile apps and internal workflow system
- Gathered and evaluated user requirements to achieve a desirable solution
- Prepared wireframes, user flows and prototypes for new features and
- Collaborated with with cross-functional teams to deliver high quality UI/UX design
Senior Account Executive
Inno Idea Limited
04.2021 - 10.2022
- Responsible for website development projects
- Maintained and managed long-term client relationships
- Identified new business opportunities with the potential client
- Defined, negotiated and managed the scope of the projects and user experience design
- Monitored the quality standard on all projects deliverable
- Implemented website UAT and content population
- Managed and maintained web content management system (CMS) and content, eg. custom CMS, Adobe Experience Manager, and WordPress
Admin & Project Officer
Bake and Brew Limited
06.2020 - 04.2021
- Responsible for the set up of new business
- Worked in collaboration with the graphic designer to ensure successful project delivery
- Responsible for art and design projects pitching
- Drafted and tracked statements of projects
- Organized and maintained filing and information storage
Officer, Design & Creative
K11 Concepts Limited
03.2019 - 04.2020
- Worked closely with internal teams to manage and implement design projects and printing productions
- Established and maintained the relationship with internal teams and other stakeholders
- Oversaw the design and production to ensure the quality of all outputs and the flawless execution of projects
Art Administrative Trainee
The Hong Kong Children's Musical Theatre
04.2018 - 12.2018
- Coordinated daily administration works in drama centre
- Handled customer enquiries in-person and via phone to help with questions about courses and performances
- Handled ticketing arrangement for performances
- Organized and co-operated performances & projects
- Supported all performances & projects execution
Education
Bachelor of Arts(Honours) - Creative Media
Skills
Strong organization
Teamwork and collaboration
Time management
Multitasking
Self motivation
Microsoft office
Languages
English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Sales Administrative Assistant
Shiny Star Canada Limited
10.2024 - 11.2024
UI/UX Designer
Infinite Financial Solutions Limited
10.2022 - 09.2024
Senior Account Executive
Inno Idea Limited
04.2021 - 10.2022
Admin & Project Officer
Bake and Brew Limited
06.2020 - 04.2021
Officer, Design & Creative
K11 Concepts Limited
03.2019 - 04.2020
Art Administrative Trainee
The Hong Kong Children's Musical Theatre
04.2018 - 12.2018
Bachelor of Arts(Honours) - Creative Media
Similar Profiles
Shumei ZhengShumei Zheng
Nail Technician at Shiny StarNail Technician at Shiny Star
Daniel ZehnerDaniel Zehner
Teacher at Shiny Shiny International SchoolTeacher at Shiny Shiny International School
Priyansh MehtaPriyansh Mehta
Business Operations Senior Executive at Jio Cinemas/Jio Star, Star India Private LimitedBusiness Operations Senior Executive at Jio Cinemas/Jio Star, Star India Private Limited