Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Karmandeep Kaur

Mission,BC

Summary

Seeking long term employment , where I can grow professionally and further enhance my skills, knowledge and experience.

Overview

7
7
years of professional experience

Work History

QA Analyst/Release of Information Specialist

Providence Health Care
03.2024 - Current

    • Provide information to authorized requesters for continuing care and other purposes
    • Perform quantitative analysis on patient records and maintain the record completion system in accordance with departmental policies,procedures and standards.
    • Responded to inquiries from callers seeking information.
    • Handled phone calls from attorneys, insurance companies and patients.
    • Utilized electronic medical record systems to store, retrieve and process patient data.
    • Tracked and monitored requests for medical records release.
    • Followed up with medical staff regarding missing information in patient records.

Clerk IV Emergency

Providence Health Care
02.2022 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Interviews patients, relatives and/or family to obtain registration information, such as relevant personal and demographic information and responsibility for payment, and registers patient in the computerized admission/discharge/transfer system.
  • Performs related admitting clerical duties such as booking outpatient appointments as required, answering phones and giving directions.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.

Clerk III Health Record Management/ER Registration Clerk

Providence Health Care
11.2019 - Current
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Performs clerical duties, related to the electronic records process by performing duties such as prepping charts for scanning, indexing with the computerized a cannon application and verifies accuracy.
  • performs reception duties such as answering phone calls, taking messages, directing visitors and providing routine information.
  • Interviews patients, relatives and/or family to obtain registration information, such as relevant personal and demographic information and responsibility for payment, and registers patient in the computerized admission/discharge/transfer system.

Cashier

Shoppers Drug Mart
12.2017 - 12.2019
  • Greet customer, Answering phone calls, Scan goods and collect payments, Check expire goods
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Diploma - Hospital Support Specialist

Stenberg College
Surrey, BC
10.2019

Skills

  • Customer oriented
  • Well skilled with MS word, Excel and PowerPoint
  • Organized, ability to multi task
  • Reliable, Friendly and helpful
  • Willing to take added responsibility
  • Ability to speak three language
  • Ability to keyboard at 60 wpm
  • Knowledge of medical terminology
  • Ability to communicate both verbally and in writing

Languages

English
Punjabi
Hindi

References

References upon request

Timeline

QA Analyst/Release of Information Specialist

Providence Health Care
03.2024 - Current

Clerk IV Emergency

Providence Health Care
02.2022 - Current

Clerk III Health Record Management/ER Registration Clerk

Providence Health Care
11.2019 - Current

Cashier

Shoppers Drug Mart
12.2017 - 12.2019

Diploma - Hospital Support Specialist

Stenberg College

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Karmandeep Kaur