Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Karman Tatla

729 Nirwan, Langford ,BC

Summary

Enthusiastic and creative individual with a strong passion for customer service, fabrics, fashion, and arts! Experienced in coordinating activities, fostering positive relationships, and thriving in collaborative environments. Eager to contribute my skills and creativity as a Sales Associate at Fabricland, while continuing to grow within a supportive and dynamic retail setting.

Overview

1
1
year of professional experience

Work History

Social Engagement Volunteer

Vancouver Island Health Authority
10.2024 - Current

Provides meaningful one-on-one and group interactions with patients to enhance their quality of life through activities like games, reading, and virtual visits.


  • Compassion & Empathy: Engaging with individuals in Long-Term Care, has strengthened my skills in patience, empathy, and understanding. These qualities enable me to make customers feel valued and cared for throughout their shopping experience.
  • Active Listening & Adaptability: Tailored activities to individual needs by using active listening skills. This translates into me understanding customer preferences and the ability to offer personalized, thoughtful recommendations in a retail setting.
  • Creating Positive Experiences: Contributed to residents' well-being by facilitating meaningful, enjoyable interactions, which has equipped me with the ability to create positive, lasting experiences for customers at every touchpoint.

Volunteer Harvest Worker

LifeCycles
08.2024 - 09.2024

Fruit Harvester | LifeCycles Project Society: Collaborated with a team to harvest and collect fresh fruit, contributing to community initiatives aimed at addressing food insecurity.


  • Teamwork & Strategic Planning: Collaborated with volunteers to plan and organize harvests, assessing time and resources to efficiently pick fruit. This experience sharpened my ability to work within a team, prioritize tasks, and meet goals—skills directly transferable to a retail setting.
  • Community-Focused Mindset: While harvesting, I kept in mind the impact the fruit would have on addressing food insecurity. This sense of purpose reinforced my commitment to community service, a customer-first mindset, and the importance of contributing to positive, meaningful outcomes.

Education

Micro Credential - Indigenous Early Childhood Education Assistant

Nicola Valley Institute of Technology
Merritt, BC
12-2024

Skills

  • Creativity: Ability to think outside the box, problem-solve, and provide unique solutions to meet customer needs and enhance their experience
  • Customer Service: Strong interpersonal skills, with a focus on providing compassionate, attentive service and fostering positive relationships with customers
  • Teamwork & Collaboration: Experienced in working effectively with diverse teams, contributing to shared goals, and maintaining a cooperative environment
  • Active Listening: Skilled in listening attentively and responding thoughtfully to ensure customer needs are understood and addressed
  • Attention to Detail: Focused on delivering quality and accuracy in selecting products, ensuring the store is well-organized, and meeting customer needs with precision
  • Empathy & Emotional Intelligence: Ability to understand and relate to customer emotions, creating a supportive and positive shopping experience
  • Problem-Solving: Skilled in identifying challenges and coming up with creative, efficient solutions, to help customers figure out the products needed for their project,
  • Time Management: Proven ability to manage time effectively, prioritizing tasks and balancing multiple responsibilities in fast-paced environments
  • Adaptability: Comfortable adjusting to changing circumstances, from meeting customer demands to learning new product lines or store procedures
  • Cultural Sensitivity: Respectful and understanding of diverse backgrounds, enhancing customer interactions and fostering an inclusive environment

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Elementary

Interests

Nature & Hiking: Hiking has taught me resilience and goal-setting, as I work through challenges step-by-step These experiences have strengthened my ability to stay focused, adapt to changing conditions, and remain patient—qualities that directly apply to delivering excellent customer service in a dynamic retail environment

Dungeons & Dragons (D&D): D&D fosters creativity, strategic thinking, and teamwork, allowing me to collaborate effectively under pressure and develop innovative solutions—skills I apply both in the game and in customer-facing roles

Timeline

Social Engagement Volunteer

Vancouver Island Health Authority
10.2024 - Current

Volunteer Harvest Worker

LifeCycles
08.2024 - 09.2024

Micro Credential - Indigenous Early Childhood Education Assistant

Nicola Valley Institute of Technology
Karman Tatla