Karma Dozang

Maintained a clean and orderly workstation.

Checked customer identification for alcohol, cigarette, and lottery sales.

Cleaned up gas and other spills following spill procedures.

Maintained inventory of all saleable items.

Pumped gas for guests and processed payments.

Determined customer needs by asking relevant questions and actively listening to responses

• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Streamlined checkout process for increased efficiency and reduced waiting times.