Participating in various activities, including Hiking, Keeping up with City Sport & Events, and Family activities
Open To Work
Karly Saylor
Sault Ste. Marie,ON
Summary
Dynamic Customer Service Representative with proven expertise at Circle K, excelling in active listening and critical thinking to resolve customer inquiries and conflicts. Recognized for maintaining professionalism under pressure and adeptly managing payment processing and POS systems, ensuring a seamless customer experience. Committed to delivering exceptional service and fostering customer satisfaction.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Circle K
11.2019 - 08.2020
- Assisted over 300 customers daily with inquiries and resolved issues efficiently.
- Maintained knowledge of products and services to provide accurate information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Dough Maker / Retail Cashier
Little Caesars Pizza
09.2017 - 04.2019
- Prepared various dough types following standardized recipes for consistent quality.
- Maintained a clean and organized workspace to ensure compliance with food safety standards.
- Assisted in monitoring inventory levels of ingredients to support production needs.
- Maintained accurate cash drawer and balanced at shift end.
Education
High School Diploma -
06-2019
Skills
- Customer service
- Active listening
- Critical thinking
- Payment processing
- POS systems expert
- Order fulfillment
Accomplishments
- Achieved 92% by severing a Mystery Shopper with upselling and kindliness.
- Customer Relations - Earned highest marks for customer satisfaction.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Certification
- Licensed G Driver - 3 years
- First Aid Training - 2025
- CPR Training - 2025
- Food Handler Training Certificate - 2022
Languages
English
Native or Bilingual
French
Limited Working