KARLOTTA SANTOS
Prince George,BC
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Registered Nurse
Prince George Hospice Palliative Care Society
12.2024 - Current
- Provided compassionate end-of-life care, ensuring comfort and dignity for patients and families.
- Collaborated with multidisciplinary teams to develop personalized care plans that addressed patient needs.
- Educated patients and families on palliative care options, enhancing understanding of treatment pathways.
- Provided emotional support to patients and families, fostering a sense of trust and open communication.
- Implemented bereavement support initiatives for families after the loss of a loved one, promoting healing during difficult times.
- Conducted family meetings to discuss goals of care, facilitating collaborative decision-making processes among all involved parties.
- Collaborated with interdisciplinary teams to ensure holistic care for patients with life-limiting illnesses.
Registered Nurse
Soonats'ooneh Community Health Centre
07.2024 - Current
- Pre-booked, same day, and some walk-in appointments when capacity allows, with the aim of meeting clients where they are at.
- Full assessment of clients including physical, emotional and cultural awareness, vital signs, height, weight, as appropriate, using assessment resources and seeking guidance of NP and/or FP as needed, across the lifespan including Infant, pediatric, youth, adult, elders, pregnancy, end of life and with chronic and acute conditions.
- Opioid Agonist Therapy (OAT) Clinics – RNc, RN, and RPN will become certified within 1 year of employment, if not already certified.
- STI clinics - Achieve STI and Birth Control certifications within first year and maintain competencies including cervical cancer screening, if not already certified.
- Achieve competency with EMR, including client care navigation, report building, recalls, charting and more.
- Achieve and maintain competency with EMR, including client care navigation, report building, recalls, charting and more. Use CINHS standardized coding and charting of client encounters
- Assist and/or organize group medical visits and specialized clinics, client and family education including development of resources, hand outs and tools.
- Participate in interdisciplinary team discussions and client care navigation
- Delegation of tasks to unregulated health providers, providing ongoing monitoring and assessment per policy.
- Clinical duties include (but are not limited to):
- Point of Care testing including quality control and maintenance schedules for clinical equipment.
- Cervical cancer screening.
- Lab draws, medication administration, client teaching and support.
- Assesses wounds, develops, monitors and updates wound care plan, provides wound care, teaching and supporting clients.
- Regular ordering of clinic stock and stocking Nursing exam rooms.
- Vaccine and medication, including STI and Narcan ordering and reports.
- Routine emergency and other checklists as deemed necessary to provide safe client care.
- Outreach for clients and families when needed as capacity allows
- Referrals to community programs including prenatal clients to social work, counseling and community resources
- Update Nursing Duties Manual in binder and on CINHS' Public drive
- First prenatal appointment eg: bloodwork, ultrasounds, filling out prenatal record.
- (Formerly known as Central Interior Native Health Society) - Prince George, British Columbia
Registered Nurse
Donald Berman Jewish Eldercare Centre
03.2021 - 06.2024
- Acts as a case manager in all cases identified as "guichet unique"
- Completes the data collection with the client and significant others, through interviews and observation;
- Analyzes the information collected;
- Establishes nursing diagnosis;
- In consultation with the client or his/her family, determines the priority needs to addressed;
- Acts in an advisory capacity to colleagues and the multidisciplinary team;
- Plans the weekly work schedule in collaboration with the nurses on the team;
- Promotes care objectives while taking into account the resources and limitations of the client, family members
- And the community;
- Provides support and assistance to the department's personnel in the analysis and preparation of interdisciplinary
- Intervention plans and individualized disciplinary and interdisciplinary service plans;
- Provides nursing care and assists in diagnostic procedures by involving the client and family members as
- Appropriate;
- Provides leadership and facilitation of service allocation and review committees for less than five hours per week;
- Informs clients of available community resources;
- Informs clients of social and health problems;
- Ensures continuity and follow-up of care in collaboration with the other members of the multidisciplinary team;
- Collects, transmits and ensures the follow-up of laboratory results to the appropriate person (physicians, case
- Manager, etc)
- Verifies the level of satisfaction of the client and his or her family with the care and services received;
- Records all nursing-related interventions in the file;
- Ensures that the nursing acts performed by the caregivers, social assistants, comply with the regulations governing
- Authorized acts and the care methods in effect at the CIUSSS;
- Evaluates the quality of services provided by agency staff and reports to the program manager.
- Participates in research;
- Orients new employees;
- Participates in the training of students: university and college
- Participates in the development of specific programs: rules of care, protocols, etc;
- Performs any other related duties as requested by her immediate supervisor;
- Montreal, QC
Registered Nurse
Home Care Assistance- Donald Berman Jewish Eldercare Centre
10.2020 - 04.2021
- Administered patient care plans, ensuring adherence to treatment protocols and safety standards.
- Collaborated with multidisciplinary teams to enhance patient outcomes through integrated health services.
- Educated patients and families on health management, promoting informed decision-making and self-care strategies.
- Conducted comprehensive assessments to identify patient needs and implement appropriate interventions.
- Mentored junior nursing staff, fostering professional development and improving team performance.
- Streamlined workflows by implementing best practices for patient documentation and care coordination.
- Evaluated the effectiveness of nursing practices, recommending improvements based on evidence-based guidelines.
- Led quality improvement initiatives, enhancing service delivery and patient satisfaction across the healthcare facility.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Registered Nurse
Tawam Hospital (John Hopkins Medicine International)
01.2006 - 11.2018
- Responsible for the assessment, planning, implementation and evaluation of patient care in accordance with the organizations policy and procedures and the unit scope of service;
- Assumes accountability and responsibility for own practice and does not carry out tasks beyond level of competence;
- Utilizes evidence-based practice in the provision of care;
- Coordinates individualized care from point of first contact throughout the episode of care, incorporating discharge planning in the plan of care.
- Identifies significant changes in patient conditions, initiates appropriate action and reports to immediate supervisor or physician as appropriate.
- Facilitates a climate of mutual understanding, and appreciation of cross-cultural differences inherent in a multicultural society.
- Collaborates with the interdisciplinary team to provide patient and family centered care
- Administers medications according to organization policies and procedures.
- Understands actions of medication and contraindications, evaluates patient's response and identifies side effects and initiates appropriate action.
- Reports Adverse Drug Reactions (ADR's) and Medication errors in accordance with organization policy.
- Responds to all levels of emergencies according to the organizations policies and procedures.
- Demonstrates a working knowledge of resource consumption and practices within a cost-effective framework.
- Maintains confidentiality and security of patient, family, and the organization information in accordance with the confidentiality policy.
- Responsible for documentation and participates in the use of information technology and relevant electronic medical records.
- Facilitates effective communication between the patient, family and the interdisciplinary health care team as required.
- Liaises with other health care providers as necessary to ensure appropriate and timely interventions for patients and for discharge planning.
- Actively participates in meetings, rounds and case conferences in the role of primary nurse.
- Provides comprehensive clinical handover and reports as required to ensure patient safety.
- Ensures that nursing documentation is compliant with organization policies and procedures.
- Ensures documentation reflects a continuous, systematic and accurate nursing assessment of all patient care events.
- Establishes and maintains professional boundaries with patients and members of the health care team.
- Abu Dhabi, Al Ain
Registered Nurse, Medical-Surgical Unit
Cardinal Santos Medical Center
08.2002 - 08.2005
- Provision of an optimum nursing care/treatment utilizing the nursing process of identifying assessing, planning, implementing and evaluating, thus, meeting the physical, social, emotional and spiritual needs of our clients while in the hospital and sharing responsibility for a continued health care even after discharge.
- Identifies and analyses patient's personal and health pro6le making use of records and collections of patient's data.
- Identifies and assesses nursing problems-physical, mental and spiritual.
- Plans implements delivery of nursing care according to priorities.
- Performs direct nursing care.
- Assists in the performance of procedures and tests.
- Takes part of formulation, revising or modifying nursing procedures and techniques.
- Carries doctor's order in conformity with policies and legal limitations.
- Uses sound judgment in adopting nursing procedures to individual needs of patient.
- Evaluates care given and reports patient observation to proper individual.
- Practices the standard of accurate recording and reporting and makes certain that all patients' records are complete and well. accounted for certain that all patients' records are complete and well accounted for.
Education
Bachelor of Science - Nursing
Baliuag Colleges
Baliuag, Bulacan, Philippines03.1998
Skills
- Proficiency with medical record technology
- Patient safety
- Emergency care
- Excellent communication skills
- Strong problem-solving and critical-thinking skills
- Able to maintain patient confidentiality
- Well-developed time management skills
- Medication and IV administration
- Direct patient care
- Patient assessments
- Strong clinical judgment
- Patient and family advocacy
- Infection control measures
- Patient care
- Wound care
- Compassion and empathy
- Patient monitoring
- IV setup
- Intravenous therapy
Certification
- British Columbia College of Nurses & Midwives
June 2024 – March 2026
Registered Nurse
- College Nurses of Ontario
July 1, 2020 – December 31, 2025
Registered Nurse- license# 116737
Timeline
Registered Nurse
Prince George Hospice Palliative Care Society
12.2024 - Current
Registered Nurse
Soonats'ooneh Community Health Centre
07.2024 - Current
Registered Nurse
Donald Berman Jewish Eldercare Centre
03.2021 - 06.2024
Registered Nurse
Home Care Assistance- Donald Berman Jewish Eldercare Centre
10.2020 - 04.2021
Registered Nurse
Tawam Hospital (John Hopkins Medicine International)
01.2006 - 11.2018
Registered Nurse, Medical-Surgical Unit
Cardinal Santos Medical Center
08.2002 - 08.2005
Bachelor of Science - Nursing
Baliuag Colleges