KARLI STYLES LACY
Santa Rosa
Summary
To obtain a challenging and fulfilling position with a great company, where my knowledge and experience will be fully utilized and expanded. Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs and providing tailored solutions. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
20
20
years of professional experience
Work History
Account Manager
American Home Shield
Santa Rosa
10.2012 - 11.2023
- Called on real estate agents to generate new business and retain existing accounts.
- Conducted agent training sessions, office presentations, and one-on-one meetings.
- Facilitated manager meetings to identify value-added opportunities for American Home Shield.
Nanny/Personal Assistant
Charles & Kendra Des-Bordes
Santa Rosa
01.2008 - 10.2012
- Personal Care for family with four children
- Maintain schedule, school, home and extra-curricular activities
Office Manager
Charles Himes
Santa Rosa
02.2007 - 01.2008
- Facilitated transaction coordination within Charles's real estate operations.
- Performed comprehensive research on listings to enhance market insights.
- Developed and implemented marketing strategies, including targeted mailings.
- Tracked business metrics and optimized systems for operational effectiveness.
Account Manager
North American Title
Santa Rosa
02.2006 - 02.2007
- Developed relationships with real estate agents and lenders to drive client acquisition and account retention.
- Supported agents in reaching objectives by offering educational resources and assistance.
- Managed open order tracking to promote smooth transaction execution.
Sales Representative
Homeguard, Inc
Novato
07.2005 - 02.2006
- Partnered with real estate agents to generate new client leads for inspections.
- Managed existing accounts to maintain strong customer relationships.
- Represented Homeguard at events and trainings to increase service awareness among potential clients.
Administrative Assistant
Katharine Breithaupt
Santa Rosa
07.2003 - 07.2005
- Facilitated all aspects of real estate operations for Katharine.
- Executed in-depth research to drive effective advertising and marketing initiatives.
- Managed transaction coordination.
- Engaged with current and former clients to sustain strong connections.
Skills
- Client relationship management
- Team collaboration
- Attention to detail
- Sales-driven service
- Effective communication
- Problem solving
References
References available upon request.
Timeline
Account Manager
American Home Shield
10.2012 - 11.2023
Nanny/Personal Assistant
Charles & Kendra Des-Bordes
01.2008 - 10.2012
Office Manager
Charles Himes
02.2007 - 01.2008
Account Manager
North American Title
02.2006 - 02.2007
Sales Representative
Homeguard, Inc
07.2005 - 02.2006
Administrative Assistant
Katharine Breithaupt
07.2003 - 07.2005