Karli Platt
Chicago,IL
Summary
Dedicated to delivering exceptional customer experiences through strong work ethic and adaptability. Proven ability to manage multiple tasks efficiently while maintaining high standards of service. Experienced in customer service roles with a focus on time management and positive interactions.
Overview
5
5
years of professional experience
Work History
Mail Processing Clerk
Wheaton College
Wheaton, Illinois
08.2025 - Current
- Processed incoming mail and packages for timely distribution across campus.
- Processed correspondence and packages for distribution.
- Assisted employees or customers with mailing procedures and answering questions.
Front Desk Staff Member
Marion E. Wade Center
Wheaton Settlement, New Brunswick
10.2023 - Current
- Welcomed visitors and shared information about center's programs and events to promote engagement.
- Operated cash register to process transactions efficiently.
- Maintained organization and cleanliness of bookshop to enhance customer experience.
- Led guided tours throughout museum to educate and engage visitors.
- Operate printers and organize documents into files.
Summer Intern
Open Door Ministries
Denver, Colorado
05.2026 - 08.2026
- Built relationships with homeless and transient community.
- Assist with daily operations such as preparing food and drink for people and cleaning activities.
- Support outreach efforts that connect people with vital resources.
- Assist with receptionist responsibilities.
Sam's Cafe Crew Member
Bonne Appetite Wheaton College
Wheaton, Illinois
10.2023 - 05.2026
- Operated coffee machines and ovens to prepare beverages and food items efficiently.
- Assisted customers by taking and fulfilling orders accurately and promptly.
- Maintained clean, organized, and well-stocked counters and workstations.
- Washed dishes and completed end-of-shift cleaning duties.
- Organized, stocked, and monitored food inventory to ensure product availability.
Crew Member
Culvers
Glenview, USA
05.2021 - 05.2026
- Process customer food orders and answer customer questions about food ingredients, freshness, and availability.
- Operate cash register and credit card machines
- Handle custard machines while also scooping, topping, and blending custard
- Addressed customer needs and supported co-workers to enhance service efficiency.
- Secured food items for takeout to maintain quality and customer satisfaction.
- Restocked food items to optimize inventory levels and ensure product availability.
- Clean and straighten counters and tables during and at end of shift
Education
Bachelor of Arts - Sociology
Wheaton College
Wheaton, Illinois05-2027
High School Diploma -
Christian Heritage Academy
Northfield, IL05-2023
Skills
- Receptionist Duties
- Customer Service
- Customer relations
- Service oriented
- Organizational skills
- Problem-solving skills
- Active Listening
- Communication
- Effective communication
- Team collaboration
- Teamwork
- Easily Adaptable
- Quick Learner
- Relationship Building
Awards
Initiation into National Honor Society, 05/22, For scholarship, service, leadership, character, and citizenship.
Timeline
Summer Intern
Open Door Ministries
05.2026 - 08.2026
Mail Processing Clerk
Wheaton College
08.2025 - Current
Front Desk Staff Member
Marion E. Wade Center
10.2023 - Current
Sam's Cafe Crew Member
Bonne Appetite Wheaton College
10.2023 - 05.2026
Crew Member
Culvers
05.2021 - 05.2026
Bachelor of Arts - Sociology
Wheaton College
High School Diploma -
Christian Heritage Academy