KARLI LUCAS-GILLIS
Camrose,AB
Summary
Compassionate Disability Support Worker with over 9 years' experience. Looking to obtain a leading position in the field of Disability Services. Skilled in crisis management and exceptional organizational habits. Ability to easily foster meaningful relationships while ensuring individuals thrive. Adept at multi-tasking and problem-solving,
Overview
15
15
years of professional experience
1
1
Certification
Work History
Community Disability Support Worker
Camrose Association for Community Living
02.2016 - Current
- Assist adults with disabilities in their everyday lives and living their life to the fullest
- Assist adults with disabilities in banking, food preparation, transportation to events, and personal care
- Demonstrate the ability to follow a behavior program and complete required documentation
- Reconciliation of ledgers and bank statements, as well as keeping track of individuals' money
- Complete month-end documents, files, and ensure they meet licensing standards
- Form relationships easily with many individuals
Receptionist
Camrose Association for Community Living
09.2021 - 01.2023
- Manage 6 phone lines and facilitated over 20+ calls per day
- Welcomed guests, coordinated check ins, directing guests to their destination
- Demonstrated proficient skills in Microsoft Word, Publisher, Excel
- Maintained an organized, clean and professional work space and waiting area
- Provide excellent customer service with a friendly and positive attitude
- Provided administrative and clerical support, via paper filing systems
- Responsible for cash float, reconciliation of floats at month end, distributing money to staff when requested
Third Key Holder
Ardene
01.2015 - 01.2016
- Reviewed and interpreted financial and operational reporting to meet sales goals.
- Assessed customer needs by listening to cues and recommending products.
- Maintained clean, sanitized and organized sales floor to meet visual and operational standards.
- Supervised 2-5 employees, assigning duties
- Responsible for cash float, and bank deposits at end of shift
Supervisor
Tim Hortons
03.2010 - 07.2014
- Organized workflow tasks to prevent downtime and production gaps.
- Delegated tasks to team members according to individual strengths.
- Tracked company inventory and noted item shortages for future product orders.
- Communicated employee, customer and workplace needs to managers.
Education
PROFESSIONAL LEGAL ASSISTANT -
Sundance College
09.2025
Skills
- Computer Proficiency - Word Programs (Office, Excel, Outlook, PowerPoint)
- Exceptional Organizational Skills
- Multi-tasking
- Time management
- Team leadership
- Creative thinking
- Verbal and written communication
- Problem-solving
Certification
- MANDT Training
- Applied Behavior Supports
- Medication Administration
- Conflict Resolution
- Tendencies Training
- WHMIS
Timeline
Receptionist
Camrose Association for Community Living
09.2021 - 01.2023
Community Disability Support Worker
Camrose Association for Community Living
02.2016 - Current
Third Key Holder
Ardene
01.2015 - 01.2016
Supervisor
Tim Hortons
03.2010 - 07.2014
PROFESSIONAL LEGAL ASSISTANT -
Sundance College
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