Organized and dependable candidate with experience in project management and process improvement. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Licensing Associate
Sun Life Financial
06.2018 - Current
My main responsibility as a licensing associate at Sun Life is to assist advisor with obtaining their life license to sell life insurance in different provinces
Trained and mentored multiple new team members to excel in the licensing associate role
Managed projects to help improve day to day work flow. As well as projects that ensured our advisors were receiving an excellent client experience
Key responsibilities include tasks such as: Zoom meetings with advisors to help grow their business, review and issue applications for life licenses, data entry; Excel, Word, OneNote, participate in continuous improvement meetings
Participated in daily team huddles to discuss opportunities for improvement
Education
SOCIAL SERVICE WORKER -
GEORGIAN COLLEGE
01.2019
Skills
Strong communication skills
Problem-solving abilities
Computer proficiency
Customer service skills
Adaptive thinking
Interpersonal Skills
Teamwork and Collaboration
Time Management
Volunteer Experience
Trillium Manor Home for the Aged, Completed resident intakes, gathering background information on new residents to the home; organized and ran a variety of activities for the residents to participate in.
Telecare Distress Line, Answered crisis and distress phone calls; applied to numerous grants for telecare; provided callers with community resources for their own individual needs.
Timeline
Licensing Associate
Sun Life Financial
06.2018 - Current
Image Service Rep
Sun Life Financial
02.2017 - 08.2017
SOCIAL SERVICE WORKER -
GEORGIAN COLLEGE
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