Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Karley Foster

Kitchener,ON

Summary

Organized and dependable candidate with experience in project management and process improvement. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Licensing Associate

Sun Life Financial
06.2018 - Current
  • My main responsibility as a licensing associate at Sun Life is to assist advisor with obtaining their life license to sell life insurance in different provinces
  • Trained and mentored multiple new team members to excel in the licensing associate role
  • Managed projects to help improve day to day work flow. As well as projects that ensured our advisors were receiving an excellent client experience
  • Key responsibilities include tasks such as: Zoom meetings with advisors to help grow their business, review and issue applications for life licenses, data entry; Excel, Word, OneNote, participate in continuous improvement meetings

Image Service Rep

Sun Life Financial
02.2017 - 08.2017
  • Prepared and organized high volumes of mail
  • Sorted insurance claims, advisor files, cheques etc
  • Participated in daily team huddles to discuss opportunities for improvement

Education

SOCIAL SERVICE WORKER -

GEORGIAN COLLEGE
01.2019

Skills

  • Strong communication skills
  • Problem-solving abilities
  • Computer proficiency
  • Customer service skills
  • Adaptive thinking
  • Interpersonal Skills
  • Teamwork and Collaboration
  • Time Management

Volunteer Experience

  • Trillium Manor Home for the Aged, Completed resident intakes, gathering background information on new residents to the home; organized and ran a variety of activities for the residents to participate in.
  • Telecare Distress Line, Answered crisis and distress phone calls; applied to numerous grants for telecare; provided callers with community resources for their own individual needs.

Timeline

Licensing Associate

Sun Life Financial
06.2018 - Current

Image Service Rep

Sun Life Financial
02.2017 - 08.2017

SOCIAL SERVICE WORKER -

GEORGIAN COLLEGE
Karley Foster