Karlee Pasion-Venning
Lemoore
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Tumbleston Photography Studios
02.2023 - 04.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Cashier/Stocker
Walmart
03.2020 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
Education
Associate of Science - Nursing
Trident Technical College
Charleston, SC12-2025
High School Diploma -
Goose Creek High School
Goose Creek05-2021
Skills
- Customer service
- Data entry
- Conflict resolution
- Payment processing
- Scheduling
- Microsoft outlook
Languages
English
Native or Bilingual
Timeline
Customer Service Representative
Tumbleston Photography Studios
02.2023 - 04.2025
Cashier/Stocker
Walmart
03.2020 - 02.2023
Associate of Science - Nursing
Trident Technical College
High School Diploma -
Goose Creek High School
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