Karlee MacDonald
Corbyville,Ontario
Summary
I am a mature and respectable individual and I am looking for a career change. I am a fast learner and looking for placement that will challenge me and bring new skills. Although I do not have the requirements for this job on paper, I truly believe that I will be a valuable team player. I am willing to be taught and will put as much time and effort into fitting into this new roll as you do teaching me.
Overview
7
7
years of professional experience
Work History
Business Assistant
Kelly's Kleaning
01.2024 - Current
- Safeguarded sensitive information by establishing secure document storage systems and adhering to strict confidentiality protocols.
- Creating and insuring delivery of invoices
- Organizing invoices and bank statements and readying them for quarterly tax assesments
Business Assistant
Ray Mac Painting
11.2021 - Current
- Streamlined office processes by implementing efficient filing systems and organizational tools.
- Boosted company reputation with excellent customer service while addressing inquiries and resolving issues promptly.
- Safeguarded sensitive information by establishing secure document storage systems and adhering to strict confidentiality protocols.
- Creating and insuring delivery of invoices
- Organizing invoices and bank statements and readying them for quarterly tax assesments
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
Cleaning Team Leader
Kelly's Kleaning
03.2017 - Current
- Improved team efficiency by implementing streamlined cleaning processes and schedules.
- Enhanced client satisfaction through consistent high-quality service delivery and attention to detail.
- Reduced employee turnover with effective hiring, training, and ongoing performance management of cleaning staff.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Resolved client issues promptly, maintaining professional relationships and ensuring repeat business.
Veterinary Assistant
Quinte Animal Hospital
09.2021 - 04.2022
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Improved client relations through effective communication and education on pet health needs.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
Education
Certificate - Veterinary Medicine
Georgian College of Applied Arts And Technology
Barrie, ON08.2021
Skills
- Payment Processing
- Document Management
- Customer Service
- Time Management
- Organizational Skills
- Surgical Assistance
- Cleaning and sanitizing
- Medical record-keeping
Languages
English
Timeline
Business Assistant
Kelly's Kleaning
01.2024 - Current
Business Assistant
Ray Mac Painting
11.2021 - Current
Veterinary Assistant
Quinte Animal Hospital
09.2021 - 04.2022
Cleaning Team Leader
Kelly's Kleaning
03.2017 - Current
Certificate - Veterinary Medicine
Georgian College of Applied Arts And Technology
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