Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karle Cheverie

Sherwood Park

Summary

Dedicated administrative professional serves as first point of contact for patients by verifying insurance and handling paperwork. An individual with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks. Committed to providing personalized service and quality patient care.

Overview

6
6
years of professional experience

Work History

Dental Receptionist/Hygiene Coordinator

Legacy Dental Care
05.2023 - 05.2024
  • Created new processes and training material to streamline the onboarding of new employees.
  • Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
  • Streamlined insurance claims processing for faster reimbursement and improved patient experience.
  • Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
  • Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.

Dental Receptionist

Able Family Dental
01.2022 - 04.2023
  • Extensive knowledge in ABLEDent, Recall Max and DEXIS programs.
  • Processing insurance claims, as well as sending and following up on pre-determination requests.
  • Managed office logistics by scheduling appointments, check-ins and check-outs and answering calls.
  • Assisted with treatment/hygiene coordination.
  • IV Sedation check-ins and pre-care knowledge.

Sales Consultant

Ashcroft Master Builder
01.2021 - 12.2022
  • Assisted clients with finding their dream home.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Advanced knowledge of products and production of homes.
  • Created files for spec homes, including - worksheets, PRD’s, exterior colour charts and change orders.
  • Had constent communication with clients in regards to the process of their home.
  • Kept and maintained a clean and organized showhome.

Receptionist

Quest Support Services
01.2018 - 01.2021
  • Represented the Agency in a professional manner, respected the confidentiality of all individuals and employees.
  • Completed Agency filing including but not limited to: Employee filing, Individual financial filing and Archiving filing.
  • Created spreadsheets to extract data as requested, created documents, edit and assist with Agency newsletter.
  • Held a senior administration role, training new team members and assisted in implementing new administrative/ clerical tasks.

Education

Administrative Assistant

Lethbridge College
Lethbridge, AB
05.2018

Skills

  • Adept at Multi-Line Phones
  • Dental Terminology Knowledge
  • Excellent Multitasking Capabilities
  • Appointment Scheduling
  • Friendly and Outgoing
  • Excellent Patient Care

Timeline

Dental Receptionist/Hygiene Coordinator

Legacy Dental Care
05.2023 - 05.2024

Dental Receptionist

Able Family Dental
01.2022 - 04.2023

Sales Consultant

Ashcroft Master Builder
01.2021 - 12.2022

Receptionist

Quest Support Services
01.2018 - 01.2021

Administrative Assistant

Lethbridge College

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Karle Cheverie