Detail-oriented and results-driven professional with experience in business management, key accounts management and administrative support. Currently pursuing a Data Analytics program at the Southern Alberta Institute of Technology (SAIT), with a strong foundation in data analysis, data visualization and data-driven decision-making. Ability to manage client relationships, maintain accurate records, and support organizational efficiency. Proficient in Microsoft Office, Data Visualization (Power BI), SQL, R Programming, and customer service, with a solid background in business operations and account management.
Work History
Managing Partner
The Washers Club Co.
Pasig City, Philippines
08.2019 - 08.2022
Managed day-to-day activities, ensuring efficient business operation
Provided comprehensive customer support and managed relationships to ensure customer satisfaction and retention
Managed finances, budget, cash-flow, employees, and ensured compliance with local and national regulations
Negotiated contracts with suppliers, vendors, and clients
Business startup: founded and launched the business with market research, and business planning
Conducted market research to identify trends and opportunities for growth.
Key Accounts Specialist
San Miguel Corporation
Mandaluyong City, Philippines
01.2005 - 07.2007
Developed and maintained strong relationships with key supermarket accounts, ensuring that all business objectives needs were met
Presented key accounts status, sales trends, forecasts and strategies to key stake holders
Implemented sales plans and strategies for business growth
Provided excellent customer service, including addressing customer complaints and resolving issues in a timely and professional manner
Monitored market trends and competitor activity to adjust account strategies accordingly
Administrative Manager
Triumphant People Evangelistic (Trumpets, Inc.)
Pasig City, Philippines
01.2004 - 01.2005
Managed office administration, including maintaining client files and managing correspondence
Coordinated with clients to provide support for their needs, ensuring effective communication and issue resolution
Analyzed existing workflows within departments in order to identify areas where improvements could be made
Negotiated and reviewed contracts, rates and terms with current facilities and suppliers
Key Accounts Specialist
La Tondeña Distillers, Inc. (Ginebra San Miguel, Inc.)
Mandaluyong City, Philippines
07.2000 - 01.2002
Built and sustained strategic relationships with key accounts, ensuring consistent product supply and meeting client needs
Monitored market trends and competitor activity to adjust account strategies accordingly
Developed customized presentations and proposals to meet the specific needs of key accounts
Implemented sales plans and strategies for business growth
Bookkeeper
Rizal Commercial Banking Corporation (RCBC)
Cainta, Philippines
04.2000 - 07.2000
Managed client account inquiries and resolved discrepancies in financial records, ensuring client satisfaction
Maintained accurate records of transactions and account balances, providing reports and updates to clients as needed
Education
Post-Graduate Certificate - Data Analytics
Southern Alberta Institute of Technology
Calgary, AB
04-2026
Bachelor of Science - Accountancy
College of The Holy Spirit
Manila, Philippines
03-2000
Skills
Microsoft Office Suite
Data Analysis
Structured Query Language
R Programming
Data Visualization Tools (Power BI, Tableau)
Statistical Analysis
Client Coordination
Adaptability
Problem-solving
Attention to Detail
Team Collaboration
Time Management
Certification
Google Data Analytics Certificate, 2004
Timeline
Managing Partner
The Washers Club Co.
08.2019 - 08.2022
Key Accounts Specialist
San Miguel Corporation
01.2005 - 07.2007
Administrative Manager
Triumphant People Evangelistic (Trumpets, Inc.)
01.2004 - 01.2005
Key Accounts Specialist
La Tondeña Distillers, Inc. (Ginebra San Miguel, Inc.)
Volunteer Event Helper at The Association of Korean-Canadian Scientists and EngineersVolunteer Event Helper at The Association of Korean-Canadian Scientists and Engineers