Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Karla Inés González

Karla Inés González

Toronto,ON

Summary

Highly capable bilingual recent graduated Architect, seeking entry level opportunities to expand skills while achieving company´s growth goals. Strong worth ethic, detail oriented. Experienced on adapting to new situations and challenges to best enhance of planning and organization. Able to learn new concepts quickly. Qualified to handle documents, including schedules, details, blueprints as well in assisting and developing building and interior designs. Familiar with AutoCAD and Sketchup.

Overview

12
12
years of professional experience

Work History

Nail Technician

Freelancing
Mexico, Estado De México
07.2019 - 01.2023
  • Met with clients to discuss needs, service preferences and special requests.
  • Built repeat client base to increase profits and stabilize cash flow.
  • Performed high volume of daily customers gel, acrylic and natural manicures.
  • Kept detailed inventory lists for nail care supplies, polishes and gel nail colors.
  • Scheduled client appointments and accepted payments.
  • Cleaned and sanitized tools and work environment.
  • Cleaned and sanitized tools and work station in adherence with safety requirements.
  • Advised clients on nail care and use of products and colors.
  • Shaped and smoothed nails with files, emery boards and rotary tools.
  • Assessed condition of clients' hands, removing dead skin and massaging hands.
  • Maintained supply inventories and records of client services.
  • Prepared nail cuticles using cuticle knives to push back and scissors or nippers to trim.
  • Shaped and smoothed ends of nails using scissors, files or emery boards.
  • Removed previously applied nail polish using liquid remover and swabs.
  • Applied undercoat and clear or colored polish onto nails with brush.
  • Used rotary abrasive wheels to shape and smooth nails or artificial extensions.

Ticket Seller

Coco Bongo Show and Disco
Playa Del Carmen , Quintana Roo
01.2013 - 06.2016
  • Assisted customers with ticket purchases, trip planning, pricing and scheduling.
  • Utilized trip schedules and rate books to determine transportation times, routes and prices for customers.
  • Addressed customer inquiries via email, telephone calls or in person, providing prompt response or follow-up.
  • Operated register, handled cash and processed credit card transactions.
  • Greeted and assisted customers to foster positive experiences.
  • Listened to customer needs to identify and recommend best products and services.
  • Identified customer needs by asking questions and advising on best solutions.
  • Recognized security risks to properly handle situations.
  • Contacted and verified will-call orders and cancellation list or past customers to offer last-minute ticket options.

Bank Teller

Santander México, Grupo Financiero Santander México, S.A de C.V
Playa Del Carmen, Quintana Roo, México
09.2010 - 01.2013
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Welcomed customers and offered pleasant service during entire transaction.
  • Reconciled cash and checks against computer records at end of shift.
  • Responded and assisted customers with account inquiries and updates.
  • Entered transactions into computer and issued customer receipts.
  • Explained bank services, financial products and applicable fees to customers.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Maintained confidentiality of bank records and client information.
  • Built and maintained client relationships through quality, personalized interactions.
  • Delivered exceptional service to customers in person or over telephone.
  • Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
  • Entered customer transactions into computers to record transactions and issue computer-generated receipts.
  • Counted drawers and reconciled remaining cash to accost for deposits and dispersals.

  • Trained employees on cash drawer operation.

Education

Bachelor of Arts - Architecture

UNIVERSIDAD TECNOLÓGICA DE MÉXICO
Estado De México. México
12.2022

Master of Arts - Construction Management And Interior Design

UNIVERSIDAD TECNOLÓGICA DE MÉXICO
Estado De México, México

Skills

  • Design Background
  • Manual Drafting Background
  • CAD Software Proficiency
  • Site and Environmental Analysis
  • Interior Design
  • Architecture and Design
  • Specifications Understanding
  • Scheduling and Planning
  • Computer Skills
  • Technical Detail Blueprints
  • Microsoft Office
  • Friendly, Positive Attitude
  • Active Listening
  • Order and Payment Processing
  • Team Collaboration
  • Creative and Artistic
  • Fluent in Spanish and English
  • Planning & Organizing

Languages

English
Professional
Spanish
Native/ Bilingual
Italian
Elementary

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Nail Technician

Freelancing
07.2019 - 01.2023

Ticket Seller

Coco Bongo Show and Disco
01.2013 - 06.2016

Bank Teller

Santander México, Grupo Financiero Santander México, S.A de C.V
09.2010 - 01.2013

Bachelor of Arts - Architecture

UNIVERSIDAD TECNOLÓGICA DE MÉXICO

Master of Arts - Construction Management And Interior Design

UNIVERSIDAD TECNOLÓGICA DE MÉXICO
Karla Inés González