Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karla Arline Cahuich Martinez

Toronto,ON

Summary

As a seasoned Manager on Duty at Cleaning 4 You, I excelled in operations management and staff development, significantly enhancing team performance and customer satisfaction. My proactive approach in mentoring and strategic scheduling ensured high standards and efficiency, showcasing my leadership and customer service expertise. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

5
5
years of professional experience

Work History

Manager on Duty

Cleaning 4 you
11.2019 - Current
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Communicated with maintenance team on damages to repair.
  • Conducted regular inspections of all areas to ensure that standards are met and maintained.
  • Provided guidance and support to team members when needed or requested.
  • Created weekly schedules for staff members to ensure proper coverage in all areas.
  • Monitored inventory levels of supplies and equipment to ensure adequate resources are available at all times.
  • Assisted with training new employees on safety protocols, cleaning techniques, and job duties.

Education

Some College (No Degree) - Law School

University Tec Milenio
Cancun Mexico

Skills

  • Scheduling proficiency
  • Staff training and development
  • Customer service focus
  • Employee engagement
  • Conflict resolution
  • Operations management
  • Customer service

Languages

English
Professional
Spanish
Professional

Timeline

Manager on Duty

Cleaning 4 you
11.2019 - Current

Some College (No Degree) - Law School

University Tec Milenio
Karla Arline Cahuich Martinez