Karla Swaenepoel
Brandon,MB
Summary
A talented kitchen leader offering over 5 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.
Overview
6
6
years of professional experience
Work History
Store & Kitchen Manager
La Casa Market & Kitchen
12.2022 - 07.2024
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Checked and tested foods to verify quality and temperature.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Designed and maintained menus to offer variety of high quality and consistency of dishes.
- Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Calculated prices of ingredients to monitor food costs and control expenses.
Cook
Okanagan Beach Club
07.2020 - 12.2022
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Sous Chef
Social Beer Haus
10.2019 - 07.2020
- Planned and directed high-volume food preparation in fast-paced environment.
- Mentored kitchen staff to prepare each for demanding roles.
- Coordinated with vendors to order supplies and maintain high quality standards.
- Monitored food and labor costs to verify budget targets were met.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Inventory management, and supply ordering to maintain fully stocked kitchen.
Sous Chef
The Metropolitan Grill
08.2018 - 10.2019
- Planned and directed high-volume food preparation in fast-paced environment.
- Mentored kitchen staff to prepare each for demanding roles.
- Acted as head chef when required to maintain continuity of service and quality.
- Monitored food and labor costs to verify budget targets were met.
- Inventory management, and supply ordering to maintain fully stocked kitchen.
- Coordinated with team members to prepare orders on time.
- Set up and broke down kitchen for service.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
Education
High School Diploma -
Crocus Plains Regional Secondary
Brandon, MB06.2012
Food Safety Course Level 1
British ColumbiaProServe
British ColumbiaSkills
- Kitchen Management
- Kitchen staff coordination
- Purchasing
- Scheduling
- Menu development
- Inventory Management
- Food Safety
- Verbal and written communication
- Attention to Detail
- Customer Service & Relationships
- Cash Handling
- POS System Operation
REFERENCES
Andrew Jacek
Chef
780-394-3311
Annette Trigg
Employee at La Casa Market & Kitchen
250-550-6154
Kevin Martin
Manager
604-655-2388
Natalia Pierzchala
Manager
780-237-5252
Bobby Garez
Former FOH Manager
250-809-6233
Timeline
Store & Kitchen Manager
La Casa Market & Kitchen
12.2022 - 07.2024
Cook
Okanagan Beach Club
07.2020 - 12.2022
Sous Chef
Social Beer Haus
10.2019 - 07.2020
Sous Chef
The Metropolitan Grill
08.2018 - 10.2019
High School Diploma -
Crocus Plains Regional Secondary
Food Safety Course Level 1
ProServe
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