Karla Rosas
Compton
Summary
Dedicated front desk agent with a strong focus on guest services, effective communication, and problem-solving. Proven ability to adapt and collaborate with team members to enhance customer satisfaction. Skilled in providing exceptional service and processing payments accurately. Committed to fostering a welcoming atmosphere and resolving client concerns efficiently. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination, and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment.
Overview
2
2
years of professional experience
Work History
Front Desk Agent
Total Life Changes
Monterey Park
02.2019 - 08.2021
- Provided excellent customer service while upholding company policies.
- Greeted and assisted clients with inquiries and service requests.
- Collaborated with team members to address client concerns promptly.
- Processed payments accurately and efficiently.
Education
High School Diploma -
John C Fremont High School
Los Angeles, CA06-2014
Skills
- Guest services
- Customer support
- Clerical duties
- Quality assessment
- Problem-solving aptitude
- Adaptability
- Effective communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Front Desk Agent
Total Life Changes
02.2019 - 08.2021
High School Diploma -
John C Fremont High School