Karla Miranda

• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
• Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
• Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.

Completed detailed assessments of room cleanliness and orderliness.

Activated computer platform through OPERA.

Distributed room assignments to housekeepers.

Directed effective handling of stock.

Maintained seamless communication with front desk regarding hotel room status.

• Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
• Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
• Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
• Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.