Karla Michell
Kingston,ON
Summary
Versatile and dynamic professional with a proven track record at Olea Cooking Studio, adept in supply inventory management and fostering a collaborative team environment. Excelled in enhancing team productivity and guest satisfaction through innovative strategies and exceptional customer service. Skilled in multitasking, adaptability, and staff training, driving operational excellence and efficiency.
Overview
3
3
years of professional experience
Work History
Housekeeping Room Attendant
Confort Inn
05.2024 - 08.2024
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
Barista
Starbucks
05.2023 - 05.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Supervisor
Olea Cooking Studio
03.2021 - 04.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Education
University Degree - Business Administration
Cristobal Colon University
Veracruz, Mx07.2022
Skills
- Supply Inventory Management
- Restocking supplies
- Multitasking and Prioritizing
- Adaptability and Flexibility
- Task Prioritization
- Time management abilities
- Staff Training
- Customer Service
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Housekeeping Room Attendant
Confort Inn
05.2024 - 08.2024
Barista
Starbucks
05.2023 - 05.2024
Supervisor
Olea Cooking Studio
03.2021 - 04.2023
University Degree - Business Administration
Cristobal Colon University
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