KARLA HERRERA
BURNABY,bc
Summary
Dedicated and customer-focused server with experience delivering exceptional service in both restaurant and retail environments. Proven ability to provide friendly and efficient service while maintaining a positive dining atmosphere. Skilled in menu knowledge, food safety practices, and teamwork to ensure an outstanding dining experience for guests. Strong communication and interpersonal skills, coupled with a background in sales, contribute to effective customer engagement and satisfaction.
Overview
2
2
years of professional experience
Work History
Server
EL PULPO 2
LAZARO CARDENAS, MICHOACAN
11.2019 - 03.2020
- Provided attentive and friendly customer service in a busy restaurant environment.
- Demonstrated strong knowledge of menu items, ingredients, and daily specials to provide recommendations and answer customer inquiries.
- Ensured food safety and sanitation standards were consistently maintained.
- Collaborated with team members to efficiently serve food and beverages, ensuring a positive dining experience for guests.
Salesperson
AMORE MIO
ECATEPEC DE MORELOS, ESTADO DE MEXICO
02.2018 - 12.2018
- Assisted customers in selecting clothing items, providing product information and ensuring high levels of customer satisfaction.
- Handled cash transactions and maintained accurate sales records.
- Managed inventory and ensured store presentation met company standards.
- Worked collaboratively with team members to achieve sales goals and promote store promotions and events.
Education
High School Diploma -
UNITEC
MEXICO04-2020
Skills
- Customer Service
- Communication
- Food inspection
- Teamwork
- Sales and Upselling
- Cash Handling
- Adaptability
- Time Management
- Attention to Detail
- Problem Solving
- Menu knowledge
- Quick learner
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Server
EL PULPO 2
11.2019 - 03.2020
Salesperson
AMORE MIO
02.2018 - 12.2018
High School Diploma -
UNITEC
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