Karla Furtado
Brampton,ON
Summary
As an enthusiastic, energetic and motivated Personal Support Worker, I am eager to join a dynamic team where I can utilize my professional and personal knowledge, experience and skills to benefit a broad range of client needs young and old. I am a highly organized and skilled at balancing the needs of clients in both medical and personal abilities. I am also accurate, assertive and adaptable professional who can effectively multitask in challenging situations and meet critical deadlines.
Healthcare professional with solid history of delivering exceptional personal support and care. Known for collaborative approach and reliable in adapting to changing needs. Adept in patient care and communication, embodying empathy and attentiveness.
Overview
30
30
years of professional experience
1
1
Certificate
Work History
Personal Support Worker
Private Home Care
- Helped clients accurately take medication.
- Cleaned client homes and removed environmental safety issues.
- Updated patient files and completed required documentation.
- Managed a caseload of 3 to 6 patients at a time.
- Educated families on patient care and wellness strategies.
- Always maintained client confidentiality.
- Implemented, prepared and facilitated clinical education programs to all staff as required and on a regular basis
- Aided team with implementation, training and on-going support of new online/web-based healthcare information management software programs
- Worked from home-based office and in-office as needed for the scope of work.
- Part-time/Casual (5 years)
Personal Support Worker
Private Home Care
- Assisting child/young adult with disability in her home
- Personal care, all ADLs, aid family with medications, prepare and provide meals, ensuring safety with transfers using Hoyer lift, activities as directed by therapists, collaborated with multidisciplinary team, daily reporting
- On-going Part-time (over 8 years)
Kerry's Place Associate
Kerry's Place Autism Services
03.2024 - 09.2025
- Assisted and collaborated with coworkers, physicians, nurses, PSW, DSW, and government based case workers for a specific client to achieve their goals.
- Provided support to clients and their families, or case workers with a minor under their care.
- Collaborated with team members to identify areas for process improvement, fostering a culture of continuous enhancement.
- Managed and worked out of the office doing administrative work.
Molly Maid
03.2020 - 11.2023
- NON-CLINICAL EXPERIENCE
Personal Support Worker
Revera – Greenway
01.2023 - 01.2023
- Provide activities of daily living
- Coordinate care with other healthcare and other professionals.
- Provide emotional, physical and mental support to client and families.
- Organize daily activities to encourage health and mental wellness of patients.
Personal Support Worker
Holland Christian Home Grace Manor
01.2021 - 01.2022
- Facilitate patient movement and daily care support.
- Plan nutritious and healthy meals for clients.
- Organize daily activities to encourage health and mental wellness of patients.
- Provide emotional, physical, and mental support.
- Assist in maintaining safe, clean, and positive client environments.
- Coordinate care with other healthcare and support professionals.
Tidy Up
02.2018 - 03.2020
- Driver
- Team Lead
- Cleaner
- Residential /Condo and Airbnb Cleaning
Merry Maids
12.2016 - 02.2018
- Cleaned residential homes and offices
- Maintenance for recreational rooms
Massage Therapist
Karla's Therapy
12.2012 - 12.2017
- Drove to patient homes for massage therapy
- Heath History
- Deep Tissue Therapy
- Trigger Point Therapy
- Tai Massage
- Yoga
English Teacher
Institute of English
01.2013 - 06.2016
- Grades 1 - 6
- High School and Adults
- Weekly staffing meetings
- Email progress reports and grading papers
- Run Quizzes Tests and Exams
Aquatic Instructor, NLS, & Aqua fitness (CALA certified)
Chinguacousy Wellness Center
09.2007 - 09.2012
Aquatic Instructor and NLS
Swim Time
01.2010 - 01.2012
- Instructed all levels
- Interacted with parents all the time
- Direct practice time with students
- Organized safety lessons and activities
- Made report cards and progress reports
- Planned aqua fitness classes in advance according to levels and ages
- Part Time
Massage Therapist, Swimming Instructor, & Rehabilitation
Trinity School and Rehabilitation Center
09.2003 - 09.2007
- Rehab in the water: exercises, repetitions
- Instructed all levels & Aqua tots
Swimming Instructor & NLS
City of Toronto Parks & Recreation
01.1996 - 01.2002
- Prepare class activity
- Organize class time for practice
- Maintain every one safe
- Lifeguarding
- Working with children with disabilities
Education
Personal Support Worker -
CIMT College
06.2022
Thai Massage Therapy - undefined
Tiskel
07.2016
Yoga Instructor - undefined
Arhanta Yoga International
03.2015
Kinesiology - undefined
Institute of Complementary and Alternative Therapy
Etobicoke, Ontario01.2009
Massage Therapy - undefined
ICT Kikkawa College
North York, Ontario02.2007
General Arts and Sciences - undefined
Centennial College
Scarborough, Ontario05.2001
High School Diploma - undefined
Madonna Catholic Secondary School
05.1997
Skills
- Mobility assistance
- Dementia care
- Personal hygiene assistance
- Emotional support
- Patient care
- Palliative care
- Housekeeping tasks
- Compassion and empathy
- Physical therapy support
- Medical record-keeping
- Supportive companionship
- Medication administration
OTHER
Fluent in English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Limited Working
Portuguese
Limited Working
Certification
CPI Blue Card - Nonviolent Crisis Intervention 3rd Edition
Training.
#NCI372BCB4
September 16, 20225 to September 16 2026
Timeline
Kerry's Place Associate
Kerry's Place Autism Services
03.2024 - 09.2025
Personal Support Worker
Revera – Greenway
01.2023 - 01.2023
Personal Support Worker
Holland Christian Home Grace Manor
01.2021 - 01.2022
Molly Maid
03.2020 - 11.2023
Tidy Up
02.2018 - 03.2020
Merry Maids
12.2016 - 02.2018
English Teacher
Institute of English
01.2013 - 06.2016
Massage Therapist
Karla's Therapy
12.2012 - 12.2017
Aquatic Instructor and NLS
Swim Time
01.2010 - 01.2012
Aquatic Instructor, NLS, & Aqua fitness (CALA certified)
Chinguacousy Wellness Center
09.2007 - 09.2012
Massage Therapist, Swimming Instructor, & Rehabilitation
Trinity School and Rehabilitation Center
09.2003 - 09.2007
Swimming Instructor & NLS
City of Toronto Parks & Recreation
01.1996 - 01.2002
Personal Support Worker
Private Home Care
Personal Support Worker
Private Home Care
Thai Massage Therapy - undefined
Tiskel
Yoga Instructor - undefined
Arhanta Yoga International
Kinesiology - undefined
Institute of Complementary and Alternative Therapy
Massage Therapy - undefined
ICT Kikkawa College
General Arts and Sciences - undefined
Centennial College
High School Diploma - undefined
Madonna Catholic Secondary School
Personal Support Worker -
CIMT College
OTHER
Standard First Aid CPR Level C/AED certified
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